Fixed Crash to Desktop Experimental 12.4.2

Discussion in 'Fixed (Read Only)' started by SniffyMage, Jun 1, 2020.

  1. SniffyMage

    SniffyMage Ensign

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    Mode: (Survival)
    Reproducibility: (Sometimes)
    Severity: (Crash)

    Summary: Game crashes to Desktop at random (UnityPlayer.dll caused an Access Violation (0xc0000005) )

    Description:
    Start a new game I can play for a hour or two without issues and once I load a save game can crash within an hour of gameplay something within a few minutes.

    I did a complete reinstall of windows last night and installed lastest drivers / bios.

    I have attached crash logs etc.

    Thanks
     

    Attached Files:

    #1
    Last edited: Jun 1, 2020
  2. Pantera

    Pantera Administrator Staff Member

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    Thanks I'll take a look at the logs & see if the the logs or dump say why it happened.

    Have you checked windows event viewer from around the time this happened & what is says ?
     
    #2
    Germanicus likes this.
  3. SniffyMage

    SniffyMage Ensign

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    Hey,

    Here is what the event logs says:

    Faulting application name: Empyrion.exe, version: 2019.2.14.56654, time stamp: 0x5dd53125
    Faulting module name: UnityPlayer.dll, version: 2019.2.14.56654, time stamp: 0x5dd532b4
    Exception code: 0xc0000005
    Fault offset: 0x00000000006c5f8c
    Faulting process ID: 0x263c
    Faulting application start time: 0x01d63833b4b0bbc9
    Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Empyrion - Galactic Survival\Client\Empyrion.exe
    Faulting module path: C:\Program Files (x86)\Steam\steamapps\common\Empyrion - Galactic Survival\Client\UnityPlayer.dll
    Report ID: 37f97fe6-fb02-4713-9c38-b2b0cbcee81b
    Faulting package full name:
    Faulting package-relative application ID:

    ######

    Fault bucket 1949209693480898207, type 4
    Event Name: APPCRASH
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: Empyrion.exe
    P2: 2019.2.14.56654
    P3: 5dd53125
    P4: UnityPlayer.dll
    P5: 2019.2.14.56654
    P6: 5dd532b4
    P7: c0000005
    P8: 00000000006c5f8c
    P9:
    P10:

    Attached files:
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8166.tmp.dmp
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER836A.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER837B.tmp.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8379.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8389.tmp.txt

    These files may be available here:
    \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Empyrion.exe_6519ad1cdf1f32777f68104c1fd8d39a0db62_66f8c546_a6866690-67c9-4126-8dac-f2a9b00d7122

    Analysis symbol:
    Rechecking for solution: 0
    Report Id: 37f97fe6-fb02-4713-9c38-b2b0cbcee81b
    Report Status: 268435456
    Hashed bucket: 2656ac1e5d9323e91b0cfbe38cad4e9f
    Cab Guid: 0



    ###

    Been having the crashing issues for the past 2 weeks I taught it may be crap drivers so I did a fresh build with just he game install still getting the crashes.


    Thanks
     

    Attached Files:

    #3
    Last edited: Jun 2, 2020
  4. SniffyMage

    SniffyMage Ensign

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    Just an update since the last update the game has been stable and have no crashes as I been playing the game 4 to six hours with issues.

    So you can close the bug issues and thanks for the help.
     
    #4
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  5. Pantera

    Pantera Administrator Staff Member

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    Thanks for getting back & it's good to hear the issue has gone for you.
    Feel free in the future to check out the troubleshooting tips I put here if you run into such a issue again or other issues
    https://empyriononline.com/threads/...own-issues-troubleshooting.47082/#post-296904
     
    #5
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