Fixed No Templates in Constructor (Small and Large) and Food Processor

Discussion in 'Fixed' started by TheJotob, Jun 3, 2020.

  1. TheJotob

    TheJotob Ensign

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    Mode: Survival
    Mode: Peer2Peer Coop

    If applicable:
    MODIFIED PLAYFIELDS: No

    Reproducibility: Always
    Severity: Major

    Type: Constructor and Food Processor

    Summary: No Templates in Constructor (Small and Large) and Food Processor

    Description: Since Update 12.5 there are no more templates to be found in Constructor. Tested on Large, Small Constructor and Food Processor.

    Steps to Reproduce: In Version Alpha 12.5 on a p2p coop server build a constructor of any size (tested on small and large, not tested on advanced. But probably the same issue) and try to craft something. There are no template on the right side in the list.
     
    #1
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  2. Pantera

    Pantera Administrator
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    Are you using a custom config ?
    All templates are appearing ok for me in SP/Co-op/MP for constructors & Food processors.
     
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  3. TheJotob

    TheJotob Ensign

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    #3
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  4. Pantera

    Pantera Administrator
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    #4
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  5. TheJotob

    TheJotob Ensign

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    No. We don't have any custom files in the save game.
     
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  6. Monroe

    Monroe Commander

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    I can confirm this in our dedicated server as well. We applied today's update, and templates were there, - but contructors would not build. Items just sat in queue. After a reboot, all templates are gone from all size constructors.
     
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  7. Pantera

    Pantera Administrator
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  8. jlego

    jlego Captain

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    Just started playing phase 5, and @elmo and I are having this issue on our co-op game as well. We're not using custom configs. Templates that were queued up in the portable constructors in singleplayer are also (apparently) no longer in the queue in co-op. Templates are now appearing in our large constructor after initially being missing, but the production queue seems to have stalled.

    Edit: just noticed that, instead of saying the type of constructor at the top left of the screen (for example "LARGE CONSTRUCTOR"), it now says "TYPE ERROR".
     
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  9. Pantera

    Pantera Administrator
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    Can everyone for the time being try using the multitool to pick the device up with "Retrieve Blocks" selected then place it back down & see if the templates comes back ?
     
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  10. jlego

    jlego Captain

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    Unfortunately, @elmo and I aren't currently able to test this, as the save game we were playing is showing as corrupt. I tried testing in a fresh game, and couldn't reproduce it, so I'm guessing this issue is limited to save games created in phase 4.
     
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  11. Monroe

    Monroe Commander

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    Pantera, that worked for me. Thank you. Tested on 2 Adv. Constructors and 1 SV Constructor.
     
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  12. Aeradom

    Aeradom Ensign

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    Can also confirmed these issues occurred to me on both the Large Constructors. I attempted to craft a deconstructor and it just sat there not doing anything in both when I attempted. I then restarted the game and no templates came up. I used the fix to pick and then redeploy the constructors and that fixed it. Thank!
     
    #12
  13. Pach

    Pach Captain

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    We had similar issue on our MP server. The constructor didn't craft anything until it was picked up and re-placed.
     
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  14. Pantera

    Pantera Administrator
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    Has anyone had a device get into the state again since placing the device back down after picking it up ?
    Ideally we need a repro case where the device is fine then doing X triggers the device to become broken.
     
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  15. Pantera

    Pantera Administrator
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    A fix for the issue triggering initially we be available in a hotfix soon.

    If any constructors or food processors are fund to have missing template pick them up & place them back down from now on the issue shouldn't happen again.
     
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  16. TheJotob

    TheJotob Ensign

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    Sorry for not responding earlier. After picking up and placing down the constructor and food processor everything worked again as expected :)
    So this Thread can be closed from my side.
    Awesome customer service! :)
     
    #16
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