HOW TO REPORT A BUG? 1. Read through the READ FIRST Paragraph if you are unsure which information are required: https://empyriononline.com/threads/...roduction-before-reporting.47082/#post-290035 2. Check the Bug Forum and its sub-forums if your issues is ALREADY added!!! https://empyriononline.com/forums/bugs.24/ 2.A Check the known issues list below: https://empyriononline.com/threads/...-requirements-known-issues.47082/#post-290036 3. Check here if you have any problems getting the game to launch, crashes & general trouble shooting tips https://empyriononline.com/threads/troubleshooting-guide.98133/ 4. Using modified configs or files ? see here https://empyriononline.com/threads/...own-issues-troubleshooting.47082/#post-290035 5. IF yes, please contribute your findings to an existing thread by USING THE REPORTING TEMPLATE from below. 6. IF your issue is not yet listed, please create a NEW THREAD in this forum by USING THE REPORTING TEMPLATE from below. IMPORTANT: Please only report ONE BUG per THREAD. Do NOT add SEVERAL bugs per thread as this will make your report hard to track! Thanks! 7. GIVE A DESCRIPTIVE AND ON-THE-SPOT headline (thread title) so your issue is regognized by QA and by OTHER PLAYERS that might run into the same issue. Please note that our moderators will move and merge threads that do not follow these rules ===================================== REPORT TEMPLATE Post your bugs using the following template (Blank template): Spoiler: Click on this spoiler to expand & see more information Build: Mode: Mode: SERVER NAME: SEED-ID: If applicable: MODIFIED PLAYFIELDS: Reproducibility: Severity: Type: Summary: Description: Steps to Reproduce: 1) 2) 3) Screenshots, Crash Logs, any other Relevant Information or Download links: Information to include in the template (Please take a few moments to read first before using the blank template): Spoiler: Click on this spoiler to expand & see more information Build: (The build number the bug was found in which can be seen in the top left on the screen for example: v1.5.3 B3390) Mode: (Creative, Survival, Freedom mode) Mode: (Singleplayer, Dedicated Server, Peer2Peer Coop) SERVER NAME: (If the issue happened on a public server, please add the name here) SEED-ID: (Please always add the SEED-ID for SingleplayerSurvival games; Open the console. The Seed is noted somewhere to the "playfield loaded" dialogue) If applicable: MODIFIED PLAYFIELDS: Yes/No/DontKnow (<- YES if new planets or non-default playfields are used. Use DontKnow if you are not aware if anything has been changed) Reproducibility: (Always, Sometimes, Unable) Severity: (Trivial, Minor, Major, Crash) Type: (Global / O2Rooms / Temperature,Radiation / Player Armor,Boosters / Repair / Teleport,Portals / Instances / Triggers,Sensors / AIVessels / Gamestart / ... ) Summary: (1-liner = can be the same as the thread headline) Description: (short description: 1-2 sentences) Steps to Reproduce: (steps to reproduce the issue. This is ESSENTIAL for a bugfix! please list the steps list this for example 1) 2) 3) Screenshots, Crash Logs, any other Relevant Information or Download links: ( Note: for more complex reproduction usecases that require quite some "setup", please create a savegame and upload it to a service & also attach a copy of your client log (& crashes log if a crash occurred): How to attach a save game to a report: Spoiler: Click on this spoiler to expand & see more information Go to: For SP or Co-op: Right click on "Empyrion" in your steam library > Properties > Local files > Browse > Saves > Games or: SteamLibrary\steamapps\Common\Empyrion - Galactic Survival\Saves\Games For MP: Right click on "Empyrion - Dedicated Server" in your steam library > Properties > Local files > Browse > Saves > Games or: SteamLibrary\steamapps\Common\Empyrion - Dedicated Server\Saves\Games Right click on the save folder & place your mouse cursor over 'Send to' create a compressed copy of it (or use winzip or 7zip) Use a file hosting site like mediafire, dropbox or google drive & add a share link to it If you are sending us the info via an email please add a share link to the file or files you have uploaded How to attach logs to a report: Spoiler: Click on this spoiler to expand & see more information The client log, dedicated server logs & crashes folder locations: Client log location: Right click on Empyrion in your steam library > Properties > Local files > Browse local files > Logs Dedicated server logs ("Dedicated" & "Playfield" logs): Empyrion - Dedicated Server\Logs\<build number> If a crash occurred please also look for & attach a copy of the crash folder. Crashes folder locations: C:\Users\<YourUserName>\AppData\LocalLow\Eleon Game Studios\Empyrion - Galactic Survival C:\Users\<YourUserName>\AppData\Local\Temp\Eleon Game Studios\Empyrion - Galactic Survival Create a dxdiag file & attach it with the previous files In Windows 7: Click on the "Start" Button. In the Search Box type dxdiag and press <Enter>. The DirectX Diagnostic Tool pop-up window should appear. Click on “Save all Information.” Save the information to your Desktop, keep the file name as is. In Windows 8, Windows 10: Press the [Windows]+[R] keys on your keyboard to bring up the Run command. In the "Run" command box, type in dxdiag and press <Enter>. The DirectX Diagnostic Tool pop-up window should appear. Click on "Save all Information." Save the information to your Desktop, keep the file name as is. Now create copies of all of the relevant files or folders from the above instructions, compress them with windows built in compression option: Right click on the file or folder > Send to > "Compressed (Zipped) folder" Then to add them to your forum report upload the file to a file hosting site such as mediafire, dropbox or google drive & add a share link to it. If you are going to send this information via the support email [email protected] upload the file to a file sharing site & copy & paste the share link in to your email. How to attach screenshots: Spoiler: Click on this spoiler to expand & see more information - On the steam website go to your profile then select "Artwork" - Upload an image following the instructions & make it "Private" (or Public this is up to you) - View the image & right click it & select "Open Image in New Tab" (this option is available on Firefox) - Copy the address of the image in the browser address bar & when on the forum use the option "Image" & paste in the URL & select "Insert" Spoiler: Click on this spoiler to expand & see more information OR - In the steam client go to your profile then select "Artwork" - Upload an image following the instructions & make it "Private" (or Public this is up to you) - View the image & select "Download" <- the image will increase in size in the steam client - Place your cursor on the image & select "Copy page URL" - Paste this address in to the "Image" option when making a post or editing a post & select "Insert"[/SIZE] Spoiler: Click on this spoiler to expand & see more information ===================================== Found an exploit ? please send an email to [email protected] with the subject as just: Exploit & use the above report template in the email to explain what the exploit is & how it can be reproduced. Please don't post exploits on the forum. ===================================== Thanks in advance for saving us time to address your issue!