PLZ Retest and Re-Report Transition To Moons Outside Home System Disconnect Players.

Discussion in 'Archive (Read Only)' started by bms85, Jul 16, 2020.

  1. bms85

    bms85 Ensign

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    Mode: Survival
    Mode: Dedicated Server

    SERVER NAME: TAS
    SEED-ID: 240232

    If applicable:
    MODIFIED PLAYFIELDS:
    No

    Reproducibility: Always, for every player
    Severity: Crash/Disconnect

    Type: Instances?

    Summary: Players disconnected from dedicated server on transition.

    Description: All players making a transition to a planet outside of our home planet are disconnected during the transition to another moon. It works on our starting planet and staring moon.

    Steps to Reproduce: Warp from home planet to another area, attempt to land on moon.

    Screenshots, Crash Logs, any other Relevant Information or Download links:

    I've attached what i believe to be the relevent logs. We don't have any screenshots. It was occurring after 10 pm EST.

    Other relevant info. This is a save that we transferred from a local co op to a dedicated server. All players played on this local co op before the move.

    Link to save file:
    https://www.dropbox.com/s/k3v9kmvymckcgrq/NewGame.zip?dl=0
     

    Attached Files:

    #1
    Last edited: Jul 16, 2020
  2. PickleJar

    PickleJar Lieutenant

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  3. bms85

    bms85 Ensign

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    #3
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  4. PickleJar

    PickleJar Lieutenant

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    Same here, I also cannot join. Guess I gotta update on the server dangit.
     
    #4
  5. bms85

    bms85 Ensign

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    Update I wiped the save just to rule out corruption from moving from local co-op.

    I used admin to move to another area and try to land on another planet. It's replicable on the fresh server. I'm also on Nitrado but if I try to follow the instruction Picklejar linked above, the server becomes unreachable. I tripple checked my syntax. Not sure whats up.

    ServerConfig:
    Srv_Port: 21700
    Srv_Name: 'My Server'
    Srv_Password: *****
    Srv_Public: true
    EACActive: true
    MaxAllowedSizeClass: 10
    AllowedBlueprints: All
    HeartbeatServer: 15
    TimeoutBootingPfServer: 180
    Tel_Port: 21704
    Srv_MaxPlayers: 8
    SaveDirectory: Saves
    GameConfig:
    GameName: DediGame
    Mode: Survival
    Seed: 1011345
    CustomScenario: 'Default Multiplayer'
     
    #5
  6. PickleJar

    PickleJar Lieutenant

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    so for you, just adding the line "HeartbeatClient: 120" make the server unreachable? because that's the only thing you don't have listed here.
     
    #6
  7. Pantera

    Pantera Administrator
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    Check in the dedicated log if this appears "DllNotFoundException: steam_api64" it means you need to stop the server then restart it until it goes away.
    Sorry for the inconvenience of this it's something that is being looked at already & as soon as some other issues are resolved we will try to get the fix out for it.
     
    #7
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  8. bms85

    bms85 Ensign

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    Yes, I did find this with a stack trace after.
     
    #8
  9. bms85

    bms85 Ensign

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    Yeah, adding it causes the server to stop being discoverable.
     
    #9

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