Fixed Startup issue

Discussion in 'Fixed (Read Only)' started by DOWStrider, Dec 12, 2019.

  1. Kofola45cz

    Kofola45cz Ensign

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    Ahoj, nevíš, proč po této aktualizaci moji hru neaktualizovat?
    Složka Crash Folder viz: Crash_2019-12-14_172125202.zip
    Budu rád za jakoukoli pomoc.
     

    Attached Files:

    #81
  2. TwistedMaster

    TwistedMaster Commander

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    Game won't run until this is fixed.
    I did read through other post having an issue like this, but none mentions this error.
    Also did all troubleshooting procedures.
    Here's the error from error file. (Not entire file):
    Empyrion - Galactic Survival by Eleon Game Studios [version: Unity 2019.2.14f1_49dd4e9fa428]
    UnityPlayer.dll caused an Access Violation (0xc0000005)
    in module UnityPlayer.dll at 0033:907df2d4.
    Error occurred at 2019-12-14_110554.
    C:\Games\steamapps\common\Empyrion - Galactic Survival\Client\Empyrion.exe, run by wicke.

    I have the crash folder zipped and ready to upload to either here or my cloud for you if needed.
    Thanks
     
    #82
  3. Zore Triol

    Zore Triol Ensign

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    Not sure if this is useful
     

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    #83
  4. ThePikaruto

    ThePikaruto Ensign

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    I am having the same exact issue. I've attempted just about everything minus a clean reinstall of windows, which I will not do. I just purchased the game and have not been able to play. Sometimes it takes 5 minutes to crash, other times it takes 30 seconds. Each time in the actual log file it states:

    ERROR: Shader Shader is not supported on this GPU (none of subshaders/fallbacks are suitable)WARNING: Shader Unsupported: 'Hidden/Nature/Terrain/Utilities' - Setting to default shader.
    14-20:15:46.191 12_15 -LOG- Voxelizing took 430ms, voxels=147155, shapes=1259, mem=644kB
    Crash!!!

    Yet in the crash text it states the same issue you have.

    I have completely disabled antivirus, adjusted my registry to open up more accessible memory, completely disabled superfetch, disabled firewall, reinstalled to a different drive multiple times, reinstalled graphics drivers with various versions (new and older), etc.

    One weird thing I'd like to mention is that if I go into my files and start the game without Steam open it will completely load up (not take me to the menus mind you) and pop up with a notification "Steam authentication failed. Please start the steam client." with the option to quit. It will sit here and there loading bar will disappear. The other weird thing I just realized as I am typing this out is that when I start it through steam, it will repeatedly stop responding before crashing. Starting without steam through, it doesn't stop responding.

    I'm just at a loss. My friends recommended this game and we were going to start playing together, but since I purchased it two days ago I haven't been able to even get into the main menu.


    Edit before someone asks for my specs:

    Windows 10 64-bit
    I5-9400
    8GB
    GTX 1660ti
    M.2 SSD & 1TB HDD
    1000w PSU
     

    Attached Files:

    #84
    Ephoie likes this.
  5. Zore Triol

    Zore Triol Ensign

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    Is there any way to just run in version 11.1?
     
    #85
  6. Karas

    Karas Ensign

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    i think we cant play this week :((
     
    #86
  7. twitchunlimited

    twitchunlimited Ensign

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    My wife is having the same problems as described, I do not. We switched back to alpha 10 and she can play.
     
    #87
  8. Ephoie

    Ephoie Captain

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    Hmmm... well then!

    Yeah, I spent a good three hours with a couple of people last night with no success.....
    We went through lots of the suggested idea on here.... antivirus, windows defender, firewalls..... Uninstall, wipe, reinstall..... Shut down all other background apps, limit start-up to essential programs.... Set priorities in windows to performance, rather than appearance. Increased VRAM.... and all without any success..... just successfully have consistent crashes. And a nice conversation peppered with witty puns, and clever nerdy jokes... ;)

    It was looking like a RAM address issue.... as when compared specs between a functioning install and non-functioning install.... 8 Gb vs 16Gb was the only difference, hardware wise, and unfortunately, you can't just download more RAM... especially at three in the morning.... :(

    Glad to hear the Dev Team has been able to pinpoint the issue.

    Nonetheless, it was a great opportunity to meet some other players from the community, and I hope it was appreciated too.
    If anyone ever has a problem, I am always happy to TRY and help.
     
    #88
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  9. Ephoie

    Ephoie Captain

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    How much RAM you got? 8Gb?
     
    #89
  10. TwistedMaster

    TwistedMaster Commander

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    If this is a ram issue then why is crash report showing this message:
    Empyrion - Galactic Survival by Eleon Game Studios [version: Unity 2019.2.14f1_49dd4e9fa428]
    UnityPlayer.dll caused an Access Violation (0xc0000005)
    in module UnityPlayer.dll at 0033:907df2d4.
    Error occurred at 2019-12-14_110554.
    C:\Games\steamapps\common\Empyrion - Galactic Survival\Client\Empyrion.exe, run by wicke.
    Says it is a access violation by unity player.dll. That's not a ram issue.
     
    #90
  11. TwistedMaster

    TwistedMaster Commander

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    I have been saying all the way back to Alpha 5 that people need to do a back up of their game before they do any game up date,
    Far easier than a stem roll back. But here's your info tutorial to roll back this game:

    As an example this is info needed to roll back to Alpha 5
    Empyrion - Galactic Survival Version A5
    download_depot
    App ID: 383120
    Depot ID: 383121
    Manifest ID: 8727629623710432688
    Content Manifest ID: January 5, 2017 7865262258556881905
    If you follow the tutorial you will quickly realize doing a game back up is far easier.
    BTW: This tutorial uses Fallout 4 as to roll back, but is same for any steam game. Just different numbers.
     
    #91
    Ephoie and Germanicus like this.
  12. Germanicus

    Germanicus Rear Admiral

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    @Pantera I figure you and the available Devs are quite Busy to solve this issue. But can you tell me why not ALL Players are "infected" by this - obvious - Unity-Bug? I on my part am using WIN 8.1 (as much as crap as WIN 10) but have not an issue with it while almost all of those who have the issue are running WIN 10. So where is the actual Problem here?;):).
     
    #92
    Ephoie likes this.
  13. Janda Tomáš

    Janda Tomáš Ensign

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    Hello,

    I am writing to you once again about a broken Empyrion game after upgrading to Alpha 11.5. Before the update, the game worked perfectly fine even on high details. After the update, the game does not start and a window pops up after which the game ends.

    I tried to figure out what it was causing, but without success. I reinstalled the entire operating system, changed my antivirus and firewall, and nothing. I installed the game on a completely clean system and also nothing. I'm clueless and need your help.

    I also asked a friend who has a computer a few years older than me and runs on DDR2 and an old quad-core processor and the game goes after the update. So how is it possible that a more powerful computer is not?

    I have tried to roll back the game to Alpha 10.5.1, which Steam supports, and the game works at the moment, but you cannot use saved games from newer versions. The last functional version was Alpha 11.1.1

    I beg your pardon for help. I enjoy the game very much, so I bought it and now I can't play it.

    Thank you for your early reply.

    Have a nice day
    JerryPlayer
    Janda Tomáš
     

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    #93
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  14. LoWacska

    LoWacska Ensign

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    @Ephoie Half of the Geforce NOW rig crashes, the amount of ram is irrelevant. :(
     
    #94
  15. RaZiel

    RaZiel Ensign

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    Same Issue here..

    Edit : I was playing fine yesterday but today nothing
     

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    #95
  16. daniel 2

    daniel 2 Ensign

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    same issue since i updated on 12 dec
     

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    #96
  17. Maarten

    Maarten Ensign

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    Please give us an update on status :)

    Thank you... still waiting with full anticipation..
     
    #97
  18. Miguila

    Miguila Ensign

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    Soooooooo, i would really like to get back to playing your game. Any updates?
     
    #98
  19. dantenuo

    dantenuo Ensign

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    basically if you want to get playing today or tomorrow do a version roll- back .
     
    #99
  20. Ephoie

    Ephoie Captain

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    Thats the error code. It can be related to RAM or DEP... or a bad registry entry.

    .....

    TLDR: if you dont know what you are doing.... Then be patient, and wait until the Devs patch it.

    EDIT:
    - added workaround that machines with 8 GB RAM don't use texture streaming (to avoid crashes)
    Maybe I am gloating here..... but YEAH, it was a RAM issue as I said.
    @LoWacska @TwistedMaster
     
    #100
    Last edited: Dec 17, 2019

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