Troubleshooting

Discussion in 'Multiplayer Meeting Room' started by EleonGameStudios, Nov 17, 2015.

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  1. Flix

    Flix Lieutenant

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    127.0.0.1 is not a normal IP address. 192.168.1.X is normal IP set for local area network

    Open up you network connection and check the properties on the server connection to see what it's IP address is, I'm thinking you are trying to connect locally through LAN. If I am wrong and you are trying to connect through an external IP, check you ISP's IP by going to www.whatsmyip.org/ then useing the IP you get from there. if you manually changed you Routers IP to use the 127.0.0.X range of IP addresses then you may want to check all your router settings as you may have messed something up there.
     
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  2. ☻Burstina☻

    ☻Burstina☻ Ensign

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    hello,
    I have a dedicated server working fine, but there is an issue I can't resolve, please help me out:

    -Dedicated server is running on my PC
    -I play on my PC
    -2 friends plays by internet

    All works fine, BUT.... when 2 or more players are flying on the same Small Vehicle 40 m/s, the upload bandwidth go nuts and runs over 3-4Mbit/sec!! This is an insane issue becuase it fully saturates bandwidth and causes player disconnections.

    Any suggestion?
     
    #482
  3. Kumra

    Kumra Ensign

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    Hi Guys,

    Is there a way to change the gravity of a playfield without wiping the server? I have tried changing it in the playfield file and wiping that particular planet but it did nothing. Any ideas?
     
    #483
  4. Kumra

    Kumra Ensign

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    I also have an issue were my server keeps kicking people for no reason. The logs just states: [Steamworks.NET] Kick player for invalid login. Any ideas why this would be? It kicked me a few times also.
     
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  5. Our Grid

    Our Grid Captain

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    Question: How much RAM should the Dedicated standalone server box have?

    Per planet or Per playfield, and which does the game look at?

    It seems to make a separate process but is it for each planet & moon, or one for each "planet/moon system"?

    Why: I have tested custom planets but I don't want to add more than the server can handle without issues.

    Thank you.
     
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  6. Frigidman

    Frigidman Rear Admiral

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    Playfields are instances spawned, which need hunks of ram. Playfields are planet surface. Orbits. Moon surfaces. So Akua has 3 playfields.

    Depending on how many players will be on the server, and if you forsee them running around in different playfields, this number could explode. Imagine 20 players in 20 different playfields. So each playfield will want a good 500mb (minimum).
     
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  7. Our Grid

    Our Grid Captain

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    Good stuff thank you. We host ARK, GRAV, SE & Empyrion on our box (not at once). It's a Dell server, Xeon, 3ghz, 32GB ddr3, SSD, Win 7 64 Pro on a very big pipe. We've had zero issues, but I'm trying to get a feel for how many planets I want to add, as I thought they each create their own process ID and gobble up some RAM.

    Your reply seems to indicate the RAM fluctuates based on player population?
    Sounds like each Playfield creates a process not a "planet system?"
    Do you use a Server Manager that can give a RAM usage at a glance?
    How does the server app do once it is using virtual memory (with an SSD, if you happen to know)?
    Do empty playfields go basically into standby when empty?
    Should I just go ahead and load everything up and then back it down if it turns gluey?

    Wow that was a lot of questions! Sorry.
    If there is a better place to look let me know but the info I found online seemed dated if even available.
    I appreciate your time.
     
    #487
  8. Frigidman

    Frigidman Rear Admiral

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    In a nutshell:

    Playfields load in on demand, and load out when no one is in them (one subserver per playfield in use). That is, they are a secondary process to the main server process. So when they 'load out', they are basically halting execution and no longer exist.

    Each playfield subserver will be any of the playfields that exist for your setup. Not always 1 specific one. Its on demand. If someone happens to warp to Omicron, then a subserver is spawned to handle the playfield of Omicron Orbit.

    Subservers dont handle virtual memory well. Its 'active', so it needs to be in active memory. If its idle enough to go into virtual, then the subserver will be unloaded instead.
     
    #488
  9. Our Grid

    Our Grid Captain

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    I could only WISH my other games were this smart about handling traffic. This is a far better scenario than I could've Hope for!

    Now I REALLY like this game... and it's still in Alpha?

    I'm comfortable with making all those planets available now!
     
    #489
  10. Father Merrin

    Father Merrin Ensign

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    I have setup a dedicated server on my computer, it shows up on the server list, I can connect to it, others from different locations can connect to it.

    The problem I have is that I get disconnected from the dedicated server after about 5 min of play, each and every time while others stay connected with no problem.

    I am running the client on the same computer that I am running the dedicated server.

    I am running windows 10- 64 bit
    AMD Phenom II x4 955 processor (4 cpus) ~3.2 ghz
    8 gigs of system ram
    ssd drive
    GeForce GTX 1060 6GB

    Anyone have any idea what might be causing me to be disconnected all the time while others can stay connected?
     
    #490
  11. piddlefoot

    piddlefoot Rear Admiral

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    Just sent you a PM, but I just had a thought, your modem, did you set ports for the server and the client ?
    I created 2 profiles on my modem, one for the dedi server and one for my play rig, the client, never disconnects.

    I let the server have the default port and set the client to a new port.
     
    #491
  12. Father Merrin

    Father Merrin Ensign

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    Hmm I dont know how to setup different profiles on my modem, I have a cable modem and a router I just thought forwarding the appropriate ports would work. I will look around for a way to do that, unless of course you could explain it, if not its all cool
     
    #492
  13. dustinduse

    dustinduse Commander

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    Connect using 127.0.0.1 as ip instead of clicking in the server browser. this is a local link back address and wont try to actually route through your router. Most routers/modems these days have a flaw in the NAT that actually makes looping back through them from the internet impossible or broken.. For instance most people can not run a webserver locally and connect to it via the internet address. Obviously there are ways around this NAT flaw such as DMZ. But that opens security up and then you would really want a unix box with Iptables to keep everything safe.
     
    #493
  14. Our Grid

    Our Grid Captain

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    Anybody else having frequent & random disconnects from their server since the 5.0 patch?

    EDIT: Looks like it might be tied to the new Heartbeat Client/Server dedicated.yaml settings.
    Calling this the culprit, online for several minutes and solid like usual now.

    They were one when I was getting kicked on regular interval (and my connect is LAN btw) but I think I'm good now....
     
    #494
    Last edited: Dec 21, 2016
  15. SoCalExile

    SoCalExile Captain

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    How do I reset the playfields on my server to see the new changes, without having to do a full wipe?

    Or is a full wipe a must?
     
    #495
  16. Our Grid

    Our Grid Captain

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    Backup the whole save folder! Then...

    Delete the planet folder by name in the Save\playfields\ <planet you want wiped name>

    Oh, if you want new Akua content, backup the Templates folder, Then...

    You may have to delete the "Temperate" folder from Templates (that's what I would do at least). <-- note names sheesh!

    I wiped a bunch but we have a couple new folks on Akua so that one has to wait.
     
    #496
  17. SoCalExile

    SoCalExile Captain

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    Thanks for the reply. I tried it with the new Masperon and it didn't work.
     
    #497
  18. dustinduse

    dustinduse Commander

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    On the experimental I tested the Client heartbeat it does not seem to work correctly.
     
    #498
  19. Our Grid

    Our Grid Captain

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    OK it looks like Masperon is made from the "Alien2" biome template. Did you remove \playfields\masperon & templates\alien2 from your save file directories? That shoulda done it.
     
    #499
  20. SoCalExile

    SoCalExile Captain

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    Odd, I don't have that biome in my save file.
     
    #500
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