Help The game Doesn`t Start

Discussion in 'Site / Forum Help & Feedback' started by mueggechris, Aug 10, 2015.

  1. mueggechris

    mueggechris Ensign

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    Hello

    I have some problem to start the game. I download it from steam no error´s but if I want start the game only for 2-3 sec it come a other window and close it. The game don´t start. I turn off virus prog. firewall and have DirectX 11 with Windows 7 Home Premium. All drivers are updated.

    Thank you for help
     
    #1
  2. piddlefoot

    piddlefoot Rear Admiral

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    Windows 64 bit ?
    Pc spec ?
     
    #2
  3. mueggechris

    mueggechris Ensign

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    Windows Windows 7 Professional Edition (64-bit) Service Pack 1 (Build 7601)
    Internet Explorer 9.11.9600.17914
    Memory (RAM) 16328 MB
    CPU Info Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz
    CPU Speed 3491,8 MHz
    Sound Card Turtle beach headset (Turtle Be |

    Display Adapters NVIDIA GeForce GTX 780 Ti | NVIDIA GeForce GTX 780 Ti | NVIDIA GeForce GTX 780 Ti | NVIDIA GeForce GTX 780 Ti | RDPDD Chained DD | RDP Encoder Mirror Driver | RDP Reflector Display Driver
    Monitors 1x; PnP-Monitor (Standard) |
    Screen Resolution 1920 X 1080 - 32 bit
    Network Network Present
    Network Adapters NETGEAR WNA1100 N150 Wireless USB Adapter | Realtek PCIe GBE Family Controller | Hamachi Network Interface
    CD / DVD Drives 1x (V: | ) V: HL-DT-STBD-RE BH16NS40
    Ports COM Ports NOT Present. LPT Port NOT Present.
    Mouse 5 Button Wheel Mouse Present
    Hard Disks C: 268,5GB | D: 208,4GB | E: 465,8GB
    Hard Disks - Free C: 3,4GB | D: 153,2GB | E: 152,6GB
    USB Controllers 2 host controllers.
    Firewire (1394) Not Detected
    Manufacturer * American Megatrends Inc.
    Product Make * All Series
    AC Power Status OnLine
    BIOS Info | |
    Time Zone Mitteleuropäische Zeit
    Battery Status No Battery
    Motherboard * ASUSTeK COMPUTER INC. H97M-E
    IP Address 192.168.178.27 | 25.102.38.247 |
    MAC Address 7A-79-19-66-26-F7
    Host Name SHARKOOWZEI7
    SM BIOS 0336

    Here it is :D
     
    #3
  4. piddlefoot

    piddlefoot Rear Admiral

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    OK well your pc looks fine.

    You can try going to the Empyrion game folder and find the data folder and delete it. Go to recycle bin and delete it again.
    Verify cache again to replace files and see if that works, if it does then you had a corrupt file most likely.

    The other thing you can do, is as soon as it crashes, open the Empyrion game folder, inside the 'empyrion data' folder is an ''output log'' copy and paste the log to pastebin, open log with notepad to copy and paste it, then get the pastebin link from to of page address bar and post it in the bug section so the developers can look at the line of code that is failing.
     
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  5. mueggechris

    mueggechris Ensign

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    i Delet the Data Folder but it was not in the Recycle bin and now Steam Gives the message : Data Folder not found
     
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  6. mueggechris

    mueggechris Ensign

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    ok i download again now it works Thanks for the Help

    ps: For those who have the same problem, download after the third time it has worked
     
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  7. piddlefoot

    piddlefoot Rear Admiral

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    Verify game cache.
     
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