Pre-Ordering

Discussion in 'Site / Forum Help & Feedback' started by Dmitrij, Apr 13, 2015.

  1. Dmitrij

    Dmitrij Ensign

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    Good day ! I have not received the order. Although payment has passed.
     
    #1
    Dmitrij, Apr 13, 2015
  2. StoneLegion

    StoneLegion Captain

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    Their mail server might be acting up or you might of had it auto spam.

    Should be coming from order at empyriongame dot com

    Subject was: Thank you for pre-ordering Empyrion
     
    #2
    StoneLegion, Apr 13, 2015
  3. Dmitrij

    Dmitrij Ensign

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    Is it possible to check a message or gone ?
     
    #3
    Dmitrij, Apr 13, 2015
  4. StoneLegion

    StoneLegion Captain

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    I can't check for you but you could check your email spam folder or search for the email I posted above see if something came up. Even searching $14.99 should come up with something.
     
    #4
    StoneLegion, Apr 13, 2015
  5. Dmitrij

    Dmitrij Ensign

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    In spam folder is empty =(

    Who do I write to resend the message to me on mail?
     
    #5
    Last edited: Apr 13, 2015
    Dmitrij, Apr 13, 2015
  6. EleonGameStudios

    EleonGameStudios Developer Staff Member

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    Hi Dmitrij,
    We have sent you an email with your payment receipt. It seems that the Paypal confirmation email did not go through but everything is fine. You successfully pre-ordered Empyrion and you will receive the Alpha keys when the game is released on Steam. We are sorry for the inconveniences.
    Eleon Game Studios
     
    #6
    EleonGameStudios, Apr 13, 2015
    StoneLegion likes this.
  7. Dmitrij

    Dmitrij Ensign

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    Thank you very much for the prompt decision of a question.
     
    #7
    Dmitrij, Apr 13, 2015
  8. piddlefoot

    piddlefoot Rear Admiral

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    Great to see the developer reply to this, this gives people great confidence that the game is going ahead full stEam [lol terrible pun] and will be released and problems get sorted even at a personal level.
     
    #8
    piddlefoot, Apr 20, 2015
    Sir Kibbles likes this.

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