Get Support

Discussion in 'Official Eleon Server' started by RexXxuS, Feb 22, 2017.

  1. Taelyn

    Taelyn Guest

    Dig it out again and everything should be fine
     
    #801
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  2. Ronewird

    Ronewird Commander

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    thanks mate.....i keep you update anyway
     
    #802
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  3. Ronewird

    Ronewird Commander

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    it doesnt work....i remove it....i sconnect and reconnet and the grass is till there.
     
    #803
    Germanicus likes this.
  4. Taelyn

    Taelyn Guest

    clear your player cach

    for me it doesnt show any grass
     
    #804
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  5. Ronewird

    Ronewird Commander

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    how?
     
    #805
  6. Taelyn

    Taelyn Guest

    \Steam\steamapps\common\Empyrion - Galactic Survival\Saves\Cache

    There is nothing else i can do from the Server Side
     
    #806
  7. Ronewird

    Ronewird Commander

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    i do it but the grass is still there....another player was in the area when i come back.
     
    #807
  8. Ronewird

    Ronewird Commander

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    ok i have remove the grass three times.....and for three times when i get back the grass was still there....and we are two player who have see it.

    this is a server problem...i dont know why but i have lost my hope.....if there`s noting you can do by server is just annoyingil for me to destroy it and built it somewere else....maybe on the desert...but this bug need to be sorted. I mean maybe is just the server it doesnt look on a great shape recently. My opinion.

    If there`s something else we can do....let me know.
     
    #808
  9. Taelyn

    Taelyn Guest

    Since when does this happen?
     
    #809
  10. Ronewird

    Ronewird Commander

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    Yestetday night
     
    #810
  11. Taelyn

    Taelyn Guest

    2020-03-11 16_02_22-Greenshot.jpg
    This is what i see. With A12 getting closer there will be a Full Wipe anyway. The Save is getting old and more and more issue happen due to that
     
    #811
    Germanicus likes this.
  12. Ronewird

    Ronewird Commander

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    another wipe...god :D
     
    #812
  13. rKeeling75

    rKeeling75 Ensign

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    Having played almost a hundred hours (I know, newbie) in single player and on a co-op server, I gave the official server a try. I wanted to try the quests that don't seem available on my hosted server (Nitrado). Well, tried the Trader quest. First step is get your gear so I opened the personal box the quest said to do and got immediately set to hostile with... everyone. Couldn't trader with the human trader. Got out of the trading base through a door that wouldn't let me back in (first it said I couldn't open it and then it opened one time). Hover bike not available. Had no choice but to fall the distance to the ground.

    Is that really how that tutorial supposed to work? In the game chat, it seemed others had that same problem.

    Steps to reproduce (I issued a cb:reset command in the chat window to be able to reproduce this)

    - start on Taldor
    - Acknowledge the pop up box by clicking "Let's Go"
    - This time the 'quest' was activated (last time it wasn't)
    - went through the teleport device, became hostile with POL
    - unable to talk to Human Trader (since now hostile)
    - went down elevator
    - exit door (that says can't access)
    - hover bike not available
    - only option is to step off platform

    Unable to complete basic quest

    (Originally posted in the Steam Forum but advised to move it here).
     
    #813
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  14. LarsBRG

    LarsBRG Ensign

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    greetings.

    I was logged into the A12's official test server when my game crashed during a jump from one system to another. since then, i can no longer connect to the server and an "internal error" message appears. I would like help to return to the server since I tested it on other servers and managed to connect
     
    #814
  15. Taelyn

    Taelyn Guest

    Try now.
     
    #815
  16. LarsBRG

    LarsBRG Ensign

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    Im back.. tks
     
    #816
  17. Venophor

    Venophor Ensign

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    * Server: multiple different servers including HWS & Pegasus
    * Time: multiple times, but occurs at the time of login
    * what problem exactly - describe as good as possible

    Frequently (maybe 25% to 50% of the time) when I login, my orbital BA is missing blocks. This happens to multiple BA on multiple servers. It appears to happen more often if ships and things are parked near the BA in orbit. I have also seen BA missing blocks at login time on planet surface, and I've seen it happen to other players, both in person standing next to their base, and seen them have the problem in chat. Blocks missing from BA at login time is a frequent bug. I have not seen a way to reproduce it reliably, but it happens frequently. Everybody who plays this game for awhile is aware of this bug.

    When this happens on a BA on planet, it is simple to fix: just logout and log back in. So long as there is no radiation storm, plants should not be harmed.

    However, I operate out of BA in space, near asteroid belts, so I can quickly harvest ores. It saves some time having to ascend from planet surface to orbital mine, then descend again when I'm done. It is a common occurrence for me to login to my orbital bases and see many blocks (like whole walls) missing from my base. If I logout immediately, and then login again, usually the missing blocks show up, and my plants don't die from exposure to vacuum. But it does happen that sometimes even with logging in multiple times, I lose plants to vacuum in bases that are perfectly fine except for this client-server database synchronization bug, (or whatever the technical reason behind this bug is).

    I have farms with over 400 plants and when this happens it is time-consuming to retrieve all the dead plants, and then replant them all. This has happened to me over and over. I've ragequit this game several times over the years over other issues, but I always figure out how to improve what I'm doing, and end up coming back and playing again, but this bug is starting to become a demoralizing deal-breaker for me. I really like this game, and I think it does more right in the survival-crafting genre than any of it's many competitors. I've got 1272 hours ingame, and I don't want to quit playing Empyrion, but this happened to me again today, a whole farm dead. I've lost count of how many times I've replanted these bases. My frustration level with this problem is starting to max out.

    Please fix the bug where blocks are missing from BA at time of login. Thanks.
     
    #817
  18. Taelyn

    Taelyn Guest

    This isnt the Bug Report Section but Support Section for our Official Servers.

    This is known. A relog will fix it
     
    #818
  19. Sinoxro

    Sinoxro Ensign

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    Since these servers are hosted by Nitrado I'm gong to ask here:

    I have rented a server through Nitrado, but the server is not the latest version of experimental 12.4.1 after several restarts. Is there something I must do to initiate this, or am I just at the mercy of whenever Nitrado decides to push the update to my server?

    Thanks for any insight!
     
    #819
  20. Taelyn

    Taelyn Guest

    We have no control over how Nitrado releases the EXP Update.
    You need to contact them
     
    #820

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