Get Support

Discussion in 'Official Eleon Server' started by RexXxuS, Feb 22, 2017.

  1. TomasEkman

    TomasEkman Ensign

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    Thanks
     
    #841
  2. IndigoWyrd

    IndigoWyrd Rear Admiral

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    Server: Official Server | Vanilla | MP Default Scenario

    Issue: Loading....

    I've been trying to join for the past 30 minutes, but never get past Loading....

    There appears to be population on the server, 23/42 but I am unable to actually join.
    Last time this happened I wound up on a different planet and could not return to "home" for a couple days.
    "Home" being MAWE Moon 1

    I validated Steam files, just in case, but no change, still just Loading....
     
    #842
    TomasEkman likes this.
  3. TomasEkman

    TomasEkman Ensign

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    Same problem here.
     
    #843
  4. IndigoWyrd

    IndigoWyrd Rear Admiral

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    At least I know it's not just me. The last time I tried, I did hear the alarm sound, like when your base is attacked, playing in the background, and I could hear the "click" sound the Escape key makes, but that's all I got.

    Official US Server I can get in though, but I've got a really sucky start there.


    Edit: Finally able to log back in, get to do a little cleanup, including the furballs in my fridge, and what happens... Server: Log out in 3 minutes....
     
    #844
    Last edited: Jul 2, 2020
  5. Yagar

    Yagar Lieutenant

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    There seems to be a problem with the official (vanilla) server. Two hours ago I froze and tried a relog. Since then I am unable to connect.
    All I get is this loading screen for 5-10 minutes:
    [​IMG] .
    Then I'm left with just the background image and version number, while the sound kind of suggests I *may* actually be on the server:
    [​IMG]

    Unfortunately this happened in an unfavorable situation, so I'm a bit worried about the status of my character and my inventory. :(
     
    #845
  6. Tudbutt

    Tudbutt Ensign

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    I set up my base on an asteroid and now I can't access it. Please assist.

    * say what server (EU / US) - US
    * what problem exactly - describe as good as possible - I was able to put a base down on an asteroid. I can't dig it out nor can I access a majority of the base.
    * what time 07/05/2020 - around 15:00
    * provide screenshots / videos - 20200705152130_1.jpg 20200705152145_1.jpg 20200705152231_1.jpg
    * by problems such as "ship lost" you ALWAYS have to provide the ID / Name of the structure Kriel -Aerie 2604053

     
    #846
  7. Ratlord

    Ratlord Ensign

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    Official EU Server seems to be down atm.
     
    #847
  8. Taelyn

    Taelyn Guest

    Just booted it
     
    #848
  9. Taelyn

    Taelyn Guest

    Hey still need help?


    Got solved on Discord

    These asteroids cant be modified
     
    #849
  10. IndigoWyrd

    IndigoWyrd Rear Admiral

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    Has been good for the past few days now, thanks!
     
    #850
    Taelyn likes this.
  11. Tudbutt

    Tudbutt Ensign

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    is there anyway to delete it and reimburse me for the mats?
     
    #851
  12. Taelyn

    Taelyn Guest

    Possible, but then you need to provide a screenshot of the materials its useing and the ID of the base that needs to be removed
     
    #852
  13. DieFlinte

    DieFlinte Ensign

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    Hi,

    i miss 80% of my base.

    EU Server Planet Haresh ID Base 689581.

    Thx

    Edit: nvm after my 3 rd login its all normal.
     

    Attached Files:

    #853
    Last edited: Jul 11, 2020
  14. Taelyn

    Taelyn Guest

    This is a known issue. Relog will fix it
     
    #854
    Germanicus likes this.
  15. MartinDecker

    MartinDecker Ensign

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    Hi,

    i miss my CV after server restart in EU server

    please help.
     
    #855
  16. Taelyn

    Taelyn Guest

    CV Name
    CV ID
    PlayerName
    PlanetName
     
    #856
  17. MartinDecker

    MartinDecker Ensign

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    Hi,

    CV Name: MCRN - Pioneer - T2
    CV ID: i dont know where i can find it
    Player Name: MartinDecker
    Planet Name: Alpol Sector

    TNX.
     
    #857
  18. Taelyn

    Taelyn Guest

    Restored it
     
    #858
  19. MartinDecker

    MartinDecker Ensign

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    Hi,

    no work!
    CV still missing in alpol sector where is the HV SV docked on CV
     
    #859
  20. Taelyn

    Taelyn Guest

    Check your registery its there. You have to pick it up where it vanished

    Naamloos.png
     
    #860

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