PLZ Retest and Re-Report Permanent Random Game Crashes

Discussion in 'Archive (Read Only)' started by AdmiralMuzi, Dec 29, 2022.

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  1. AdmiralMuzi

    AdmiralMuzi Ensign

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    Build: v1.9.1
    Mode: Creative, Survival
    Mode: Singleplayer, Dedicated Server, Peer2Peer Coop

    SEED-ID: Any

    If applicable:
    MODIFIED PLAYFIELDS: Appears in Reforged Eden and fully Vanilla

    Reproducibility: always
    Severity: crash

    Type: Crash while playing to random times

    Summary: While playing game is randomly crashing back to desktop, no msg, no crash logs

    Description: See Summary

    Steps to Reproduce:
    1) Play the game
    2) Crash after 1-10 minutes

    Screenshots, Crash Logs, any other Relevant Information or Download links:

    Screenshots from crashs are not an option;

    "C:\Users\<YourUserName>\AppData\LocalLow\Eleon Game Studios\Empyrion - Galactic Survival
    C:\Users\<YourUserName>\AppData\Local\Temp\Eleon Game Studios\Empyrion - Galactic Survival"
    In both named locations are no crash logs;

    dxdiag is uploaded;

    Fixes tried so far:
    System reset to 0,
    Delete game plus all hidden folders etc,
    verify game data,
    redownload,
    other gamemodes,
    different m2 harddrive,
    several playing around with settings,

    Everything above leads now to the fact me beeing desperate cause nothing fixes this bug which appears since 1.9.1 and all kind of fixes are leading to the game just crashing permanently.

    PS: Lobby is not crashing, only when I am actively playing
     

    Attached Files:

    #1
    Last edited: Dec 29, 2022
  2. Dyox

    Dyox Ensign Staff Member

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    Do you have any log file on
    C:\Users\<YourUserName>\AppData\LocalLow\Eleon Game Studios\Empyrion - Galactic Survival
    C:\Users\<YourUserName>\AppData\Local\Temp\Eleon Game Studios\Empyrion - Galactic Surviva

    Not only about the crash, but also in game logs

    Also:
    -Right click on Empyrion in your steam library > Properties > Local files > Browse local files > Logs
    - Find the 4013 folder & make a compressed copy of it & attach it here or upload it to a file sharing site (google drive, dropbox etc) & add a share link to it
     
    #2
    AdmiralMuzi likes this.
  3. AdmiralMuzi

    AdmiralMuzi Ensign

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    Dear Dyox, thank you for replying.

    In the File Path with LocalLow I only have folders that I personally have no knowledge about.
    What I certainly can say from my perspective that I am currently not able to find any log in there.
    I can find all kind of "cache" and "storage" etc but nothing that indicades a log.
    [ "C:\Users\parsi\AppData\LocalLow\Eleon Game Studios\Empyrion - Galactic Survival\Vuplex.WebView\chromium-cache"]

    The Local\Temp folder does not even exist anymore since the last reinstall [Game crashed like 10 times already so it should have created at least something.

    https://imgur.com/a/mPpBvbU
    [Screenshot of the folder and the 4013 folder are attached]
     

    Attached Files:

    #3
  4. Dyox

    Dyox Ensign Staff Member

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    Thanks, with your logs the origin of the problem has been found, a fix will be available soon.
     
    #4
    AdmiralMuzi and ravien_ff like this.
  5. hdezso

    hdezso Ensign

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    Attached Files:

    #5
    Last edited: Jan 2, 2023

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