Not a bug EAC won't let me start the game anymore

Discussion in 'Bugs' started by ChiefSgtBradley, Jul 8, 2026 at 10:06 AM.

  1. ChiefSgtBradley

    ChiefSgtBradley Lieutenant

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    I cannot play EGS anymore with EAC enabled. I use shadow gaming pc.
    When i launch the game a pop up window sais:
    "Launch error cannot run under virtual machine"
    If i delete EAC launcher then it lets me start the game, but then i can't join any server which uses EAC.
    It worked without any problems before.
    Please fix this.
     
    #1
    ACP likes this.
  2. Taelyn

    Taelyn Administrator Staff Member Community Manager

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    Cloud gaming isnt supported by us
     
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  3. ACP

    ACP Ensign

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    Can we get more clarity on this? I'm getting the same "Cannot run under virtual machine" error when launching 1.18.

    To be clear, I'm not Cloud gaming. I have a server running a gaming VM (amongst other services) in my own home that I use to stream all my games to various devices (Sunshine/Moonlight combo) - also in my own home - no cloud involved, and no external streaming without a VPN.

    I have 149 Steam games, and have run with this set up for about 5 years - would easily have thousands of hours streaming over this. Never once have I had a game say it couldn't launch, and Empyrion worked fine up until 1.18.

    Mainly wondering if this was an intentional change? Also wondering if it's Empyrion or EAC causing it? Other EAC games still seam to launch fine.
     
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  4. Taelyn

    Taelyn Administrator Staff Member Community Manager

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    It comes from EAC, we updated to the latest version
    They increased there security in this version
    It might be worth to raise a bug ticket with them

    From our side we cant make changes to this, neither we will downgrade EAC

    What I do know is that another cloud provider Geforce Now (also not supported) works fine,
    so its something on the servers it self that is preventing it

    VMs and Cloud Gaming are mostly the same
     
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