Troubleshooting

Discussion in 'Multiplayer Meeting Room' started by EleonGameStudios, Nov 17, 2015.

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  1. Dutchie

    Dutchie Ensign

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    There seems to be an issue with my server, I opened the ports, I see the game in the game-list and can connect to it myself.
    A friend of mine tries to connect, it loads but thats it, he sayshe sees the sky but nothing else and it freezes.

    I wonder, is anyone willing to connect to my server once? Just ofr the logging in stage. I'd like to know if it's him or my server.
     
    #581
  2. SilvRav

    SilvRav Moderator

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    Sure. What's the ip? And what does your log files say about his connection?
     
    #582
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  3. Dutchie

    Dutchie Ensign

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    Thanks! I'll pm you some details. The logs dont really say anything, no idea if theres more logs other than the 'logs' dir..?
     
    #583
  4. vitriol

    vitriol Ensign

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    Hello many people (Italian) are not able to connect to "Eleon Studios - Official EU Server"; after connection to the server, during load procedure, the game crash to the menu.
    how can we preceed? best regards
     
    #584
  5. luismas

    luismas Ensign

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    good morning sorry for my english I would like to know how to put a default scenario on my server rented in nitrado thanks
     
    #585
  6. Zylus

    Zylus Ensign

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    Hello,
    I have a server set up that I am using the EMP AdminHelper and what I am trying to do is set up the Discord and I have added the Channel ids from Discord and the Token for the bot.. but I am not sure what I am missing.. Any help would be appreciated..
    Thanks
    Zylus
     
    #586
  7. Kurazarrh

    Kurazarrh Ensign

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    I'm trying to set up a dedi for myself and some friends, and I'm having a bit of trouble. Every time I send the "saveandexit 0" command over Telnet, I get the following error: "Cannot exit now because a new playfield server is currently starting. Please retry in 10 seconds."

    I don't know if it's related, but once I start the server, the "EmpyrionPayfieldServer.exe" process loads, sits idle for about 90 seconds, and then closes and restarts, constantly. New process every 90 seconds.

    Is this normal? Also, this is the 8.0.0 Experimental, in case that makes a difference!

    EDIT: Nevermind, I figured out what the problem was. I changed a port setting in the dedicated.yaml file by accident, and it REALLY didn't like it...
     
    #587
    Last edited: Apr 26, 2018
  8. Qurti

    Qurti Ensign

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    I have a problem setting up my own custom scenario as a multiplayer game. First I tried setting it up via the dedicated.yaml by changing the CustomScenario to "The Cube" (my Scenario name). When I started the server, I always got a random planet plus I descended in an Escape Pod.
    I did some research in the forum and found the EAH, which I tried to set up. But the EAH didn't even start my game and when I tried connecting via IP:port in the Multiplayer section of the game, I got the same result as before - random planet plus escape pod.
    Then I went back to the dedi server, started it and now it's always closing itself after a few seconds of loading.
    Steam file check didn't find any corrupt files.

    Any ideas?
     
    #588
  9. Groza

    Groza Commander

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    My server is verified and works well, but recently there are problems. Sometimes the name of the server in the list loses the blue "verified" color and becomes white as common servers. Can you solve this problem please?
    ECHO Russian Community Server
     

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    #589
  10. joemorin73

    joemorin73 Captain

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    You might not be able to do anything. Eleon has stopped working on the verified servers program.
     
    #590
  11. Groza

    Groza Commander

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    I have passed the verification many months ago, before the program was closed
    if eleon closed the program completely, why the servers are still divided into verified and non-verified
     
    #591
  12. joemorin73

    joemorin73 Captain

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    It's an excellent question.
     
    #592
  13. Groza

    Groza Commander

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    I hope devs supports those who have already passed the verification
     
    #593
  14. [IWT] The War

    [IWT] The War Ensign

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    Hey leute.wir have a problem with the server or with the awarding of the rechte.und although I have permisson in the adminconfig.example.yaml already with my steam id64 gemacht.aber when going to the server and enter a command in the cosole srv no permission.wo and What have I forgotten. Thank you in advance
     

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  15. ASTIC

    ASTIC Rear Admiral

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    Du musst deine Steamid und Permission 9 da eintragen UND die Datei umbenennen in "adminconfig.yaml" ;-)
     
    #595
  16. CrimsonJackel

    CrimsonJackel Ensign

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    Hey, started a server, tried running it with the blue command screen with the save and exit button, ran fine until bedtime when I minimized the screen so the monitor would sleep, game kept crashing like this until I opted to just turn off the monitor. This has worked fine, but I wanted to start using the server option without the command screen so the monitor would sleep. Now I'm having trouble finding instructions on how to close the server to back up the server files, or how to check if someone is logged in before I do so.

    Advice would be helpful, thanks
     
    #596
  17. Taelyn

    Taelyn Administrator Staff Member Community Manager

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    If you dont use the blue server window then you either close it from the task manager or from telenet.
    Or you set EAH up and you can control these things from the tool
     
    #597
  18. CrimsonJackel

    CrimsonJackel Ensign

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    What is EAH? and any guides you can forward would be helpful. I'm something of a noob when it comes to managing stuff like this. Been playing the game for years, but know nothing of text commands, command prompts, etc...
     
    #598
  19. CrimsonJackel

    CrimsonJackel Ensign

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    a lot of what Im reading seems to be mostly beyond me, so Ill probably go back to using the management screen until I figure this out
     
    #599
  20. Taelyn

    Taelyn Administrator Staff Member Community Manager

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    Introduction | Emp Admin Helper (empyrion-homeworld.net)
     
    #600
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