Get Support

Discussion in 'Official Eleon Server' started by RexXxuS, Feb 22, 2017.

  1. Taelyn

    Taelyn Administrator Staff Member Community Manager

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    Hello,

    Delete your cache data and try again
     
    #1141
  2. ForKingL

    ForKingL Ensign

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    Hi Taelyn

    Thank you for taking the time to read my post and reply.
    I've cleared the cache and even deleted and reinstalled from steam but the issue persists.
     
    #1142
  3. Taelyn

    Taelyn Administrator Staff Member Community Manager

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    What is your PlayerName on the Server and on what Planet are you?
     
    #1143
  4. ForKingL

    ForKingL Ensign

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    Hi Taelyn

    I've figured out where the issue is!
    I disconnected my network, tethered my mobile phone and used that to download the server packages (it took ages), I can now connect as expected.
    I suspect my ISP/internet connection is at fault, I'll chase Vodafone if the issue persists.
    Many thanks for the support.
     
    #1144
    Taelyn likes this.
  5. Tharkas

    Tharkas Ensign

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    Hi, i play in EU Eleon Oficial server.
    I switched between server and creative mode a few times to test the max turrets that are allowed for a CV.
    Now I'm banned for a year and I don't know why?

    EDITED: Sorry, it's in Eleon Oficial Vanilla Server. Thanks.
     
    #1145
    Last edited: Jun 24, 2022
  6. penetrator28

    penetrator28 Ensign

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    Hola, me ha baneado el servidor EU oficial y no he echo nada, no me deja entrar
     
    #1146
  7. Taelyn

    Taelyn Administrator Staff Member Community Manager

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    What is your Player Name then I can look into it

    EDIT: Found your Name, you are unbanned now
     
    #1147
    Last edited: Aug 5, 2022
    Germanicus likes this.
  8. Sercan

    Sercan Ensign

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    İ play in Eleson Game Servers Offical Eu server..

    I misunderstood the token menu and after opening the "!token" menu, I put all my tokens in it and closed it. I can't get my tokens back because the !token command is single use.


    Is there any way to get them back?

    My player id Sercan
     
    #1148
  9. Ronewird

    Ronewird Commander

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    Elon ue official server.

    Just start a game to see if want to play again :D

    Die multiple time on starting for oxigen....there`s not oxigen in the planet......
     
    #1149
  10. Ronewird

    Ronewird Commander

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    there`s some one still in charge for support?

    so basically i`m in mato with out armor and oxigen....keeping dying for oxigen, any suggestion?

    update.

    ok i menage to find the armor, and wear it before die.....please refill the o2 tank in mato starting point and make sure ther`s oxigen on, otherwise newbye will die and leave for good :D
     
    #1150
    Last edited: Sep 6, 2022
  11. Taelyn

    Taelyn Administrator Staff Member Community Manager

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    Sorry for the late responce

    The POIs should not run out of Oxygen. I will check that out
     
    #1151
  12. Zorin 2

    Zorin 2 Ensign

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    I am playing on eleon official server US. I was scavenging a crashed capitol vessel that was underwater east of my skunk works base and putting the proceeds in my explorer 2 capital vessel container. I started getting an eac fault/message that was like incompatible box or blocks and only gave me the option to quit. I tried a few times to log on hoping to get mod or admin help and now I cannot log on due to being banned for a year. I really need some help to resolve my issue please. My user name is Zorin.
    Thank you
     
    #1152
  13. Taelyn

    Taelyn Administrator Staff Member Community Manager

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    I just answered your private message to me, take a look there :)
     
    #1153
  14. Zorin 2

    Zorin 2 Ensign

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    Hello again Taelyn. So the problem still exists after you unbanned me. When I log into official egs US sight I get eac message that I wrote down this time. EAC has detected an integrity problem Unknown File Version (content\bundles\models2)
    1. A faction member gave me a ship that is in my skunks works hanger bay. I believe he said that he built it sometime ago maybe in a different version and spawned it. A few days later he gave it to me. It's been sitting in my hanger for a couple days with no problem. I think it was called bumble bee. If this is a problem then please delete it if possible.
    2. The problem started when I was getting steel plates from the Crashed Capital Vessel directly east of my skunk works base. The items I got from the Crashed Capital Vessel are in the cargo container of my Explorer 2 capital Vessel. Those can also be deleted without a problem if you think it might be the cause of this fault.
    I won't try logging in again until you have a chance to look at it just to make sure I don't get banned again.

    Thank you very much
     
    #1154
    Last edited: Sep 27, 2022
  15. Taelyn

    Taelyn Administrator Staff Member Community Manager

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    Verify the files, something is wrong with your installation

    After that it should work
     
    #1155
  16. Zorin 2

    Zorin 2 Ensign

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    So.. would you give me a little push please .. what files and where would I look. Also if push came to shove would I lose my progress if I had to uninstall and reinstall the game?

    Thank you
     
    #1156
    Last edited: Sep 27, 2022
  17. Taelyn

    Taelyn Administrator Staff Member Community Manager

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    You do this in steam, right click on empyrion, Verify Local Files
     
    #1157
  18. Zorin 2

    Zorin 2 Ensign

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    ok .. thank you very much

    Just jumped back on to say files are now verified and the game is working .. thank you so much
     
    #1158
    Last edited: Sep 27, 2022
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  19. Spectre 2

    Spectre 2 Ensign

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    * I was on Vanilla
    * I was building a Ship Called "Low Budget Warp"
    * 8pm est ISH
    *The ship finished and was in the built list.
    * The server restarted. When I logged back in to spawn the ship is is no longer in the factory. The materials I used to build it are gone.
     
    #1159
    Last edited: Sep 29, 2022
  20. Taelyn

    Taelyn Administrator Staff Member Community Manager

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    Hi, the factory system is closed off for most of the part. There is no way the ship it self can be restored.
    If you give a screenshot where you show the materials of this ship, we can give those to you
     
    #1160
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