Get Support

Discussion in 'Official Eleon Server' started by RexXxuS, Feb 22, 2017.

  1. lertonic

    lertonic Ensign

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    Unfortunately, the ban did not disappear, I could not enter the Eleon EU server, my nickname is "lertonic", thanks in advance !!
     
    #1181
  2. Taelyn

    Taelyn Administrator Staff Member Community Manager

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    Try now
     
    #1182
    lertonic likes this.
  3. lertonic

    lertonic Ensign

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    This time it worked! Thank you, peaceful sky above your head.
     
    #1183
  4. Brat

    Brat Ensign

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    Hello,

    I was played and banned on the US server.
    I don't know why, I received no warning or explanation. I know all the rules of this game very well, because I play for many hours... Some years ago I have same issue, so I just write message to Taelyn, and problem was resolved. But now Taelyn don't responding on Discord...
    Maybe someone can help me?

    *US server
    *Ban - can't login
    *any time- always

    Thanks
     
    #1184
  5. Taelyn

    Taelyn Administrator Staff Member Community Manager

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    Hi,

    After being warned last season already for the same thing, we found out that this season you did the exact same rule breaking

    Rule 5: DO NOT build proximity alert decoys only with Flares or other Devices, which have a bad render distance. Make sure to use regular blocks for them. DO NOT change the centre of your object by moving the core or other things away as well. The HUD marker needs to be directly bound to your object.

    You shifted the center of the HUD Marker way behind your vessel. In somecases in bases even below the ground. This is not allowed

    Rule 7 Vessels (CV, SV, HV): Floating turrets, devices, blocks, or any combinations thereof are not permitted. All devices and blocks of a vessel must be attached one to the other.

    Your vessels have turrets that are not connected to anything. This is not allowed either.


    As I said you where warned multiple times for this, last season and this season. You dont seem to listen to the warnings.
    So a permament ban it is.


    [​IMG]

    [​IMG]
     
    #1185
    TSM likes this.
  6. Shor's Algorithm

    Shor's Algorithm Ensign

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    * US
    * I lost my explorer coins on death. I had 11 of them. I understand the dev team is aware of a bug that is causing this. Am I able to get them restored?
    * This happened today, about 3 hours ago.
    * I don't have screenshots to provide since it happened awhile ago.
     
    #1186
  7. Taelyn

    Taelyn Administrator Staff Member Community Manager

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    Hi,

    The Explorer Tokens arnt lost on player death. According to our logs they where still in your backpack when you died
     
    #1187
  8. Shor's Algorithm

    Shor's Algorithm Ensign

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    Thank you. I ended up resetting my character. That said, I seemed to have lost them again for a second time. Are they supposed to drop on death? I had 9 them this time. I always pick up my entire pack, though. So I don't understand why they're disappearing. I lost them again today. Maybe about an hour or two ago? Can you check if they're still in my body?
     
    #1188
    Last edited: Jan 8, 2023
  9. Taelyn

    Taelyn Administrator Staff Member Community Manager

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    They dont drop on player dead. They stay inside your backpack or quickbacr

    All your items before you died.
    [​IMG]

    All the items after you died.
    [​IMG]

    As you see the Explorer Tokens staid inside your backpack or quickbar.

    I will give you the tokens this time. But for next time make screenshots of your inventory.
    Without seeing those I will not award them again
     
    #1189
    Last edited: Jan 8, 2023
  10. Shor's Algorithm

    Shor's Algorithm Ensign

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    Okay. Yeah, I noticed that they stayed in my backpack after I died, or they would stay on my quick bar. But the issue I was reporting is that they suddenly disappeared when I died. I noticed they were just gone and didn't stay on the quick bar upon death as they should have been. But thank you for restoring them. I appreciate it.

    With regard to screenshots, are you wanting me to take a screenshot of the tokens missing from my inventory next time? I totally could have done that. Sorry about that.
     
    #1190
  11. Taelyn

    Taelyn Administrator Staff Member Community Manager

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    But then this is a bug and you need to write a propper bug report and not a support case

    What I did notice is that you die allot after eachother, this might be the bug why they disapeared.
    I will try to look, but would still appriciate if you write a propper bug report for us here: https://empyriononline.com/forums/bugs.24/
     
    #1191
    Germanicus likes this.
  12. Shor's Algorithm

    Shor's Algorithm Ensign

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    I am happy to write a proper bug report. But it was to my knowledge, that this was already a known issue by the developers. That is what I was told anyway. I'll still support it.
     
    #1192
    Germanicus likes this.
  13. Bentivegitantus

    Bentivegitantus Ensign

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    Hello,

    I recently reset my charecter, but negelected to change some of my vehicles/bases from private to faction before doing so, so now niether I nor my faction partner can acces them. Is it possible to get the core reste to faction or removed?
     
    #1193
  14. Calabus

    Calabus Ensign

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    SOLVED

    Played on Official US server yesterday and while coming back to the planet the server glitched and the game crashed. After logging back in I was floating in space and my SV was orbiting on the other side of the planet. I died and have no resources to build another ship to retrieve my other one. Am I screwed? Any way to get my ship and it's cargo back? I have no way to get the ship ID that I'm aware of.

    Ship ID: 2516080
    Base ID: 2646006
     
    #1194
    Last edited: Jan 11, 2023
  15. AlterMann64

    AlterMann64 Ensign

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    Hi,
    why is version 1.9.2 not playable by official server...?
     
    #1195
  16. Taelyn

    Taelyn Administrator Staff Member Community Manager

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    Hello,

    You wrote a ticket on our Discord already, you need to answer some questions asked by our Moderators
    After we can look into it
     
    #1196
  17. Taelyn

    Taelyn Administrator Staff Member Community Manager

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    Teleported you towards the ship
     
    #1197
  18. Calabus

    Calabus Ensign

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    Ship wasn't in sight. THe icon was there but no ship. I died again trying to look for it.
     
    #1198
  19. Taelyn

    Taelyn Administrator Staff Member Community Manager

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    Solved now
     
    #1199
  20. gabasneijders

    gabasneijders Ensign

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    Hello

    Hello i am Charles, a returning gamer to emperion.
    i think gabasneijders in the game

    After 29 days I was doing well with my PVP Miner.
    But I made a very stupid mistake.
    I deconstructed my pilot seat close to a resource. so i cant replace the pilot seat

    After this I panicked and tried to replace my ship with the console. After 3 tries I got a block until 2108 this was yesterday
    so Yesterday i got a ban.

    Could you please undo this Ban.
     
    #1200

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