Not a bug Server crash/broke

Discussion in 'Archive (Read Only)' started by Guardian44, Dec 26, 2021.

  1. Guardian44

    Guardian44 Commander

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    For more information see here Bug Report Template

    Build: current
    Mode: default random
    Mode: survival

    SERVER NAME:
    SEED-ID: 2626578

    If applicable:
    MODIFIED PLAYFIELDS: x

    Reproducibility: crash
    Severity: high

    Type: x

    Summary: due to unknown reasons the server (hardware) lost connection to the internet, then after restart of the server the entire game went nuts

    After the last update, which was installed via steam


    Description:
    1) an entire faction disappeared from the faction list
    2) players from this faction were moved to a newly created faction automatically?
    3) the buildings from the disappeared faction remained in the faction, unaccessable
    4) the faction could not be changed with emp tool
    5) one player spawn a small base via factory and a small hover, logged out and after relog, the base and the hover was gone
    6) the spawned building was listed in the server structur list, but was not there
    7) the spawn of the hover craft, not visible in the log
    8) spawn as admin the base again and the hover as well
    9) left the playfield, player took over the building, by placing a core, which was removed before
    10) player logged out, logged in, building gone again?
    11) tried multiple times, to change the faction of buildings via emp tool, no success
    12) database check did no reveal any errors
    13) restart of the server also provided no improvement
    14) before today, when i logged in, a fragment of a POI was floating above our base, which disappeared after server restart
    15) backups from the savegame are not working either, same effekt
    16) checked via steam integrity of the files, no errors


    Screenshots, Crash Logs, any other Relevant Information or Download links:
    i compressed the entire server into a zip file, if a check is done, i can provide the link
     
    #1
  2. Taelyn

    Taelyn Administrator Staff Member Community Manager

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    Please attach the logs and SaveGame
     
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  3. Guardian44

    Guardian44 Commander

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    Note: Due to the server/database crash, i installed empyrion on a total new hardware, same specs as server and now we experiencing disconnects. 10min play, boom everyone gets disconnected, but the server is still running.

    I uploaded the Logs (GoogleDrive) here.
    The Save and Logs from the old (broken) server and the logs from the new server as well
     
    #3
  4. Guardian44

    Guardian44 Commander

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    New Server:
    System: Win10 Pro
    Build: Version 10.0.19044 Build 19044
    Memory: 64GB
    CPU: 11th Gen Intel(R) Core(TM) i7-11700K

    Old Server:
    System: Win10 Pro
    Build: Version 10.0.19044 Build 19044
    Memory: 64GB
    CPU: Intel(R) Core(TM) i7-9700
     
    #4
  5. Guardian44

    Guardian44 Commander

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    Cannot say, if this relevant, but one of my colleagues used the base connect feature
     
    #5
  6. Guardian44

    Guardian44 Commander

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    Small Update: the server or the database crashed again, looks like this time all the faction raputation is lost.
     
    #6
  7. Taelyn

    Taelyn Administrator Staff Member Community Manager

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    Please make the link a public link. We cant open it atm
     
    #7
  8. Guardian44

    Guardian44 Commander

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    Due to unknown reason, now all player factions are gone again
     
    #8
  9. Guardian44

    Guardian44 Commander

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  10. Guardian44

    Guardian44 Commander

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    i have looked up into the game, what happened so far according to the player, who reported it to me, after the server has been restartet, he logged in, was no longer in his faction, so he created a new one, with the same name. but the side effect was that the faction from me and my partner, disappeared, we are now in the newly created faction, all our vehicles, bases are also in this faction.

    without any intervention of ours, our faction has been removed and all player where moved into his new faction +base+vehicles etc.
     
    #10
  11. Taelyn

    Taelyn Administrator Staff Member Community Manager

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    If you factions disapear then the game.dat is corrupted. Either from not closeing the server in a good way or some other unknown reason.
    There is nothing in the logs then tons of logs spam from EAC, looks you have debugging on from that. Turn it off. it slows down the Server

    Nothing i can do with this unless you come with steps how the file ended up corrupted
     
    #11

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