Fixed Startup issue

Discussion in 'Fixed (Read Only)' started by DOWStrider, Dec 12, 2019.

  1. Kaninn

    Kaninn Ensign

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    Hello there!

    I've got the same problem, here is my crash report from the appdata/locallow/...etc. folder.
    I don't have any AV program, and this issue started right after the new patch.
     

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    #21
  2. LoWacska

    LoWacska Ensign

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    #22
  3. Pantera

    Pantera Administrator Staff Member

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    #23
  4. ♞♞ | MikaZzZ | ♞♞

    ♞♞ | MikaZzZ | ♞♞ Ensign

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    Now im getting this error picture below

    Edit; verified the game via steam to repair it no new files where download steam says all uptodate
     

    Attached Files:

    • ss.PNG
      ss.PNG
      File size:
      1.6 MB
      Views:
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    #24
  5. Pantera

    Pantera Administrator Staff Member

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    Go to here \steamapps\common\Empyrion - Galactic Survival\Content\Configuration & move the old config.ecf away from that location
     
    #25
  6. Ephoie

    Ephoie Captain

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    Have you checked windows security?
     
    #26
  7. Ephoie

    Ephoie Captain

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    Is it an old config? Remove it. Try again.

    When the game updates, it doesnt automatically fix all files..... it only replaces those that are default.

    When you change the Example_config.ecf to config.ecf, you are changing the default file to a custom one, and the steam updater/empyrion update doesn't take these into account. It will just leave them as is.... so if its an old file, it may be referring to old settings that are now redundant
     
    #27
  8. ♞♞ | MikaZzZ | ♞♞

    ♞♞ | MikaZzZ | ♞♞ Ensign

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    i found this line

    ERROR: Shader Shader is not supported on this GPU (none of subshaders/fallbacks are suitable)WARNING: Shader Unsupported: 'Hidden/Nature/Terrain/Utilities' - Setting to default shader.
    12-18:53:18.765 19_53 -LOG- Voxelizing took 484ms, voxels=147155, shapes=1259, mem=644kB
    Crash!!!

    maybe something with the graphic settings is messed up is there a way to manualy edit the graphic setting?
     
    #28
  9. Ephoie

    Ephoie Captain

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    Nope..... that is something that would be GPU related... If you can, try to revert to an older driver for the GPU....
    I don't think that is the issue tho..... but, I have been wrong in the past.
     
    #29
  10. Kaninn

    Kaninn Ensign

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    Yes i did, and i did a lot of things that Pantera told me in an another topic about bad_module issue.
    Btw if I launch the game with the normal launcher eg. from steam - it crashes with bad_module_info stopped working.
    If I lauch without EAC or from directly the folder (the Empyrion.exe) - it crashes with Empyrion.exe stopped working.
     
    #30
  11. ♞♞ | MikaZzZ | ♞♞

    ♞♞ | MikaZzZ | ♞♞ Ensign

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    i switched to the 10.5 version and everything starts fine without a crash
     

    Attached Files:

    • ss.PNG
      ss.PNG
      File size:
      1.6 MB
      Views:
      166
    #31
    Kaninn likes this.
  12. LoWacska

    LoWacska Ensign

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    #32
  13. Ephoie

    Ephoie Captain

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    Have you removed the old config.ecf?
     
    #33
  14. ♞♞ | MikaZzZ | ♞♞

    ♞♞ | MikaZzZ | ♞♞ Ensign

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    I did still keeps crashing i tried every solution listend but nothing one last is reisntalling windows but thats not worth ill just wait for a fix from the devs its definitly something not added, its early access ofc bugs appear and get solved
     
    #34
  15. Kaninn

    Kaninn Ensign

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    Errr, just realized that my server (it's from g-portal.com) is keep crashing since the last update.
     
    #35
  16. Ephoie

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    I would be happy to go through anything with you over a discord call.....
     
    #36
  17. ♞♞ | MikaZzZ | ♞♞

    ♞♞ | MikaZzZ | ♞♞ Ensign

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    here is the log from the appdata folder it got created after i started the game via C:\SteamLibrary\steamapps\common\Empyrion - Galactic Survival\Client and the empyrion.exe. it doesnt create when you start it via steam @Pantera
     

    Attached Files:

    #37
    Last edited: Dec 12, 2019
  18. Pantera

    Pantera Administrator Staff Member

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    @All who are having this startup issue in this thread can you try freeing up as much RAM as possible please ?
    for example close any browser you have running & any other programs you don't really need running then try to launch the game once more ?
    Also please note how much free RAM there is when you are launching the game & when the crash happens.
     
    #38
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  19. Geo le Belge

    Geo le Belge Ensign

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    Still not working. I closed everyting except Steam. A Splash banner apears, then the game is opening in window mode (there's a loading circle that turns) suddenly there's like a freeze and it stops turning. 20 seconds later it disapear and 5 seconds later the game close itself.
    I tried to do ALT+Enter to put it in fullscreen mode. When the loading stops turning, the game go in window mode again.

    EDIT : Before launching the game, i have 5Go RAM free. When it crashes, i have 2Go free. I can download the game on my desktop computer tomorrow if you want to try.
     

    Attached Files:

    #39
  20. ♞♞ | MikaZzZ | ♞♞

    ♞♞ | MikaZzZ | ♞♞ Ensign

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    I have 8 gb DDR4 in total 2.5gb are used rest is free it still crashes when it crashes im around 2.2gb free space
     

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    #40

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