Needs attention READ BEFORE REPORTING - Bug Report Template, Requirements & Known issues

Discussion in 'Bugs' started by Hummel-o-War, Jan 15, 2019.

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  1. Hummel-o-War

    Hummel-o-War Administrator
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    HOW TO REPORT A BUG?

    1. Read through the READ FIRST Paragraph if you are unsure which information are required: https://empyriononline.com/threads/...roduction-before-reporting.47082/#post-290035

    2. Check the Bug Forum and its sub-forums if your issues is ALREADY added!!!
    https://empyriononline.com/forums/bugs.24/

    2.a Also check the known issues list below:

    https://empyriononline.com/threads/...-requirements-known-issues.47082/#post-290036

    2.b Check here if you have any problems getting the game to launch or crashes
    https://empyriononline.com/threads/...-requirements-known-issues.47082/#post-296904

    3. IF yes, please contribute your findings to an existing thread by USING THE REPORTING TEMPLATE from below.

    4. IF your issue is not yet listed, please create a
    NEW THREAD in this forum by USING THE REPORTING TEMPLATE from below.

    IMPORTANT: Please only report ONE BUG per THREAD. Do NOT add SEVERAL bugs per thread as this will make your report hard to track! Thanks!

    5. When creating a NEW THREAD you need to select the Prefix "NEW" from the dropdown next to the headline

    6. GIVE A DESCRIPTIVE AND ON-THE-SPOT headline (thread title) so your issue is regognized by QA and by OTHER PLAYERS that might run into the same issue.

    Please note that our moderators will move and merge threads that do not follow these rules

    =====================================
    =====================================
    =====================================


    REPORT TEMPLATE

    Post your bugs here using the following template:

    Mode: (Creative, Survival, Freedom mode)
    Mode: (Singleplayer, Dedicated Server, Peer2Peer Coop)

    SERVER NAME: (If the issue happened on a public server, please add the name here)
    SEED-ID: (Please always add the SEED-ID for SingleplayerSurvival games; Open the console. The Seed is noted somewhere to the "playfield loaded" dialogue)

    If applicable:
    MODIFIED PLAYFIELDS: Yes/No/DontKnow (<- YES if new planets or non-default playfields are used. Use DontKnow if you are not aware if anything has been changed)

    Reproducibility: (Always, Sometimes, Unable)
    Severity: (Trivial, Minor, Major, Crash)

    Type: (Global / O2Rooms / Temperature,Radiation / Player Armor,Boosters / Repair / Teleport,Portals / Instances / Triggers,Sensors / AIVessels / Gamestart / ... )

    Summary: (1-liner = can be the same as the thread headline)

    Description: (short description: 1-2 sentences)

    Steps to Reproduce: (steps to reproduce the issue. This is ESSENTIAL for a bugfix!)

    Screenshots, Crash Logs, any other Relevant Information or Download links: ( Note: for more complex reproduction usecases that require quite some "setup", please create a savegame and upload it to a service. Add the download link right here. Thanks in advance for saving us time to adress your issue! :)
     
    #1
    Last edited: Feb 11, 2019
  2. Hummel-o-War

    Hummel-o-War Administrator
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    READ FIRST: For a proper testing procedure and bug reporting, we recommend the following preparations and workflows:
    1. Go to your steam library and VERIFY your game files!
      Steam > Library > Right-click Empyrion in the list > Properties > Local Files > Verify Locale Data
    2. Make sure you are NOT using a custom config!
      There are currently the following files that can be "modded"
      - Config_Example.ecf / Config.ecf ( "Config.ecf" is the critical one, as Config_Example has no impact on the game = pure storage)
      - EGroupsConfig.ecf
      - TraderNPCConfig.ecf
      - FactionWarfare.ecf
      - DefReputation.ecf
      Those are to be found in: Empyrion - Galactic Survival\Content\Configuration

      When running into an issue, it would be HIGHLY RECOMMENDED to check if you are using a customized version of any of these files named above.

      If so, please move the customzied files out of the folder (Rename, remove, move), then verify game files via STEAM (this will restore the default files if you do not have them ready)

    3. Avoid resuming any pre-Release Candidate savegame!
      There is a chance that changes we made do not translate to older savegames. Especially for bugs concerning terrain, loot and other playfield configs.
      Best practice: if you run into an issue with a savegame that was started BEFORE a RC has been released, please re-test the issue in a fresh new RC savegame again!

    4. Additional Routine: Delete the GAME CACHE when trying to reproduce a bug!
      The game cache saves some presets and may be source of a false positive reports or even be part of the problem. To make sure we have all the infos, please check the following folder when trying to reproduce a but and make a note in your report if the bug still happens AFTER clearing the cache: ..\Empyrion - Galactic Survival\Saves\Cache
    ----

    Continue or Quit’ (CoQ) Error

    1) When you get a so called 'CoQ' (Continue or Quit) error in SINGLEPLAYER, please do the following
    a) Exit the game (click QUIT or ALT+F4)
    b) go to this folder: C:\games\Steam\steamapps\common\Empyrion - Galactic Survival\Logs\
    c) watch for the folder name with the highest number and open it
    d) Find the Client.log which has been changed recently right click on the client log from when this happened & place your mouse cursor over 'Send to' create a compressed copy of it
    e) Open your Email, attach the compressed copy of the log & write what happened BEFORE the CoQ and send to:

    [email protected]

    The QA team will pick up your issue and decode or ask back more info.

    2) IF YOU RAN A COOP SERVER, you
    - need to send in the Client.logs for all players that were affected
    - need to send in the COOP server and COOP-client logs

    The COOP Client logs are in the SAME folder on the PC which started the session.

    Look for
    a) logs that start with 'Client_AsPf_'
    b) log that starts with 'Dedicated_'

    Send in both COOP Client and Server logs to the same Email address

    3) IF you are running a DEDICATED SERVER,
    go the the /LOGS folder, zip the whole thing (in case you do not know what are the latest files) + ADD an info on which playfield and WHEN (time stamp) the issue happened...and send it to the same Email address as well.

    -----

    GLOBAL ADVICE ON REPORTING!!

    1. If you haven an issue with a Base or Vessel with temperature, radiation, colliders, can-not-dock, o2 or plants not growing or anything that happens without anything else in the game world is directly affected, please ADD THE BLUEPRINT or the SAVEGAME and add an info if SP or MP! If you want to add your savegame, please upload your savegame to a cloud host (like dropbox, google,..) and add a LINK to your report

    2. If you having issues with something missing from your planet, spawned in the wrong place or anything that keeps being broken after resuming a savegame PLEASE UPLOAD the savegame to a cloud host (like dropbox, google etc) and add a LINK in your bug report

    3. If you CRASHED with a message "Continue or Quit" on a SP or MP game, PLEASE FOLLOW 'Continue or Quit' instructions as written above

    4. If you CRASHED back to desktop (empyion.exe does not work anymore) do the same as in (3.).

    5. If you game FREEZES (locked up), please make a note that this is a FREEZE (not a "Crash"). Add the same files as in 3. and maybe add a dxdiag as well.

    THANKS A LOT FOR YOUR SUPPORT! :)
     
    #2
    Last edited: Jan 15, 2019
  3. Hummel-o-War

    Hummel-o-War Administrator
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    KNOWN ISSUES A9

    General:
    • Issue with seed 0 overwriting new save games seeds when trying to make a new SP game after leaving a server.
    • Transparent AIPV’s (Thruster flares are visible through hull blocks) (resolves when doing some damage to the vessel)
    • Truss Preview item: SLOPE broken
    • Weapon color changes after entering & exiting a cockpit
    • After rotating a base to spawn, Home/End causes base to move side to side
    • [Coop] 'AllowedBlueprints:' is not being added in the dedicated.yaml in Coop mode.
    • CV mining drills 'Failed setting triangles' messages
    • When armor is shift+Left clicked from the armor locker whilst sat in a cockpit it gets stuck & lost in the tool bar
    • Mirroring Lights does not copy over the settings of lights
    • Compass heading showing incorrect when exiting & reentering a cockpit until the vessel is moved again
    Logistics:
    • Possible to use F4 with a structure that is UNpowered
    • F4 structure convenience caching gets stuck when several structures are close by
    • A large item or stack when swapped with a smaller one will leave the inventory overfull
    • Looting a dropped item box with more volume then the player inventory erases extra items.
    • Constructor production can exceed the volume of assigned containers
    • Only the contents of Cargo boxes and Regular "container Controllers" add to ship weight when 'Check mass/Volume' is enabled.
    • Buying from Trader/Trading Station still possible when inventory capacity reached
    • Container-Slots get increased when re-accessing dead corpses
    • Losing Materials upon adding cargo extension
    • [MP] Container controller volume info is not updated after removing & placing a new one until another CE is added.
    • Second pane for logistics dialog persists an entry from previous source when you pick a new one
    PREVIOUS KNOWN ISSUES
    • Selection tool copy & paste does not maintain settings f.ex of Sensor range settings, LCD screen text or symbols, Spawner settings, Light settings, Door codes etc
    • Autominers do not deplete Voxel Deposits
    • Center of Mass Visualization doesn't appear until you enter the cockpit of any vessel.
    • Large Blueprints (max size) are broken in 2 parts or do not spawn completely.
    • AI vessel RespawnDelay Timer not working
    • Drones stop spawning after the drone base regenerates
    • [MP] Entering a cockpit of a docked vessel at high altitude will kill the player & the vessel will get removed on 2nd attempt
    • Side of I-beam is not paintable / texturable
    • Symbol + and double+ are off about 1px in some directions
    • Symmetry plane left/right variant of thin hull blocks orientation is not mirrored correctly.
    • HV/SV still produce "Smoke" when grounded and all thrusters and hover engines are off
    • Doors/hangars/shutters etc opening simultaneously when assigned to different sensors when placed next to each other.
    • Area damage gets removed when firing from forward moving vessel
    • Turret zoom level applied to 3rd person vessel view after exiting turret.
    • Symbols orientation is not mirrored correctly.
    • When de-selecting the checkbox for "Symmetry Plane" and re-checking it it does not go back to the plane that was set
    • Going down a steep hill with Player bike can break view (step off the bike should resolve this)
    • Player falling through the world when getting of a motorbike on uneven/mined terrain
    • Drones falling through terrain in MP (> We need a repro case for this still!)
    • Waypoints are not finding the quickest route through polar region
    • Landing a vessel on a repair bay with 'Automatic mode' on the vessel can be repositioned away from the bay.
    • Docked vessels that have the waypoint option enabled take the name of the vessel they are docked to
    • Invisible Sun in space when viewed through any transparent object

    Should be fixed now, but please observe:
    • Possible to get stuck in a pile of corpses
     
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  4. Pantera

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