Fixed Terrible unplayable performance while using AMD GPU

Discussion in 'Fixed (Read Only)' started by Bizalho, Apr 22, 2020.

  1. Bizalho

    Bizalho Ensign

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    Edit:
    Please supply the following information using the template to help us in being able to examine & benchmark the reported issue:

    - Try to make a comparison to a location in A11.5 that is the same or similar to a location in A12 & state the FPS difference:


    - If possible record some video with the FPS counter ON in a location where it gets bad for you or a screenshot with the FPS counter ON (press F8 for the FPS counter):


    - Attach or link to a save game with your character left standing in the location where the FPS drops are worst:
    For SP or Co-op:
    SteamLibrary\steamapps\Common\Empyrion - Galactic Survival\Saves\Games

    For MP:
    SteamLibrary\steamapps\Common\Empyrion - Dedicated Server\Saves\Games

    1. Right click on the save folder & place your mouse cursor over 'Send to' create a compressed copy of it (or use winzip or 7zip)
    2. Drag & drop a copy in your reply box or use the upload a file option on the forum.
    3. If the folder is too large use a file hosting site like mediafire, dropbox or google drive & add a share link to it

    - A screenshot of your video options:


    - Attach a copy of your client log & a dxdiag:
    Client log location:
    Right click on Empyrion in your steam library > Properties > Local files > Browse local files > Logs - then make a compressed copy of the folder which is named by the build number you are on (or use winzip or 7zip)

    Create a dxdiag file:
    In Windows 7:

    • Click on the "Start" Button.
    • In the Search Box type dxdiag and press <Enter>. The DirectX Diagnostic Tool pop-up window should appear.
    • Click on “Save all Information.”
    • Save the information to your Desktop, keep the file name as is.
    In Windows 8, Windows 10:

    • Press the [Windows]+[R] keys on your keyboard to bring up the Run command.
    • In the "Run" command box, type in dxdiag and press <Enter>. The DirectX Diagnostic Tool pop-up window should appear.
    • Click on "Save all Information." Save the information to your Desktop, keep the file name as is.
    Then attach both of these as compressed to your reply



    ====
    Original report:

    Mode: (Creative, Survival, Freedom mode)
    Mode: (Singleplayer, Dedicated Server, Peer2Peer Coop)

    Reproducibility: (Always)
    Severity: (Major)

    Type: (Global)
    Summary: It seems that everyone using a AMD GPU is having terrible performance while playing the new Alpha 12.

    Description: There seems to be a problem with the way the terrain/textures are being rendered on this new alpha while using a AMD GPU causing it to have huge performance problems. While staying inside buildings the performance is quite acceptable (still bad)but if the player looks outside to the terrain, or leaves a building the performance drops to single digits or close to it.

    My System:

    Ryzen 7 1700x
    16GB RAM DDR4
    AMD RX 580 8GB
    240GB SSD
    Windows 10 64bit

    Alpha 11.5 Fast Settings:



    Alpha 12 Fast Settings:

     

    Attached Files:

    #1
    Last edited: Apr 22, 2020
    Asmodan and ravien_ff like this.
  2. Khazul

    Khazul Rear Admiral

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    Here too.

    GFX settings and resolution make no difference at all. Tried 'fast' " 1280x720 (which oddly make its worse), 'best' at 2560x1440.

    i7700K, RX580 GPU.

    Severity: Show stopper, and yet no comment/response?
     
    #2
    Last edited: Apr 22, 2020
  3. Luzillus

    Luzillus Commander

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    Hello, seems not only AMD GPU.

    My System:

    MSI Tomahawk B450, AMD R5 2600, 16GB Aegis 3000Mhz@2933(CL16), Gainward GTX 1070 Phönix, WIN 10 x64 Pro.

    Most Problems ar in Area of Polaris/Talon. Than my FPS drops from 60 to 20. Rain is an other Problem.
    I use Medium/Max Settings.
     
    #3
  4. Khazul

    Khazul Rear Admiral

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    One of the people I play co-op with has major problem with Rain, but I think that is a different problem as is present in 1n 11.5 and he has an nVidia GPU (cant remember which, might be the same, he also has an AMD CPU).
     
    #4
  5. JusZi

    JusZi Lieutenant

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    Hi everyone! I have a RX 5700 XT and no probs here. Runs like previous build. Latest drivers and amd CPU too.
     
    #5
  6. Pantera

    Pantera Administrator Staff Member

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    I have edited the OP with the the following can you guys please supply what is asked for so there is something for the team to examine:

    Please supply the following information using the template to help us in being able to examine & benchmark the reported issue:

    - Try to make a comparison to a location in A11.5 that is the same or similar to a location in A12 & state the FPS difference:


    - If possible record some video with the FPS counter ON in a location where it gets bad for you or a screenshot with the FPS counter ON (press F8 for the FPS counter):


    - Attach or link to a save game with your character left standing in the location where the FPS drops are worst:
    For SP or Co-op:
    SteamLibrary\steamapps\Common\Empyrion - Galactic Survival\Saves\Games

    For MP:
    SteamLibrary\steamapps\Common\Empyrion - Dedicated Server\Saves\Games
    1. Right click on the save folder & place your mouse cursor over 'Send to' create a compressed copy of it (or use winzip or 7zip)
    2. Drag & drop a copy in your reply box or use the upload a file option on the forum.
    3. If the folder is too large use a file hosting site like mediafire, dropbox or google drive & add a share link to it

    - A screenshot of your video options:


    - Attach a copy of your client log & a dxdiag:
    Client log location:
    Right click on Empyrion in your steam library > Properties > Local files > Browse local files > Logs - then make a compressed copy of the folder which is named by the build number you are on (or use winzip or 7zip)

    Create a dxdiag file:
    In Windows 7:
    • Click on the "Start" Button.
    • In the Search Box type dxdiag and press <Enter>. The DirectX Diagnostic Tool pop-up window should appear.
    • Click on “Save all Information.”
    • Save the information to your Desktop, keep the file name as is.
    In Windows 8, Windows 10:
    • Press the [Windows]+[R] keys on your keyboard to bring up the Run command.
    • In the "Run" command box, type in dxdiag and press <Enter>. The DirectX Diagnostic Tool pop-up window should appear.
    • Click on "Save all Information." Save the information to your Desktop, keep the file name as is.
    Then attach both of these as compressed to your reply
     
    #6
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  7. Bizalho

    Bizalho Ensign

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    Up
    Updated the 1st post with 2 videos which both show the same graphical settings, the dxdiag and log as requested!
     
    #7
    SacredGlade likes this.
  8. gridpoet

    gridpoet Ensign

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    I'm having the exact same problems, a comparison between the 2 versions sees a nearly a 55 fps drop.

    Looking up at the sky i'm getting 120+ frames, down at the ground 36fps and at the horizon 18fps. Changing quality presets also has no effect on frame rate.

    I'll try and get video later.

    System:
    16gb ram
    AMD Ryzen 7 3800x
    Radeon VII
     
    #8
  9. Pantera

    Pantera Administrator Staff Member

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    Ok thanks I have edited your first post for others to also see the template.
    Are you able to also supply the save game ?
     
    #9
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  10. Pantera

    Pantera Administrator Staff Member

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    Please use the entire template from the first post right at the top for us to have something to examine.
     
    #10
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  11. Soliloquis

    Soliloquis Lieutenant

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    Mode: Freedom mode
    Mode: Singleplayer

    Reproducibility: (Always)
    Severity: (Major)

    Type: (Global)

    Summary: I noticed this any time I looked down at the ground. Looked like the ground texture got some extra detailing with the help of some parallax occlusion mapping. I could be wrong of course but that seemed to be the problem from what I saw. Also seemed to get progressively better over time and then plateaued

    AMD RX 580 8GB
    AMD Ryzen 7 2700
    32GB RAM
    Running on 500GB SSD
     
    #11
  12. Bizalho

    Bizalho Ensign

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    Sorry forgot about that! Just uploaded it!
     

    Attached Files:

    #12
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  13. Ravlain

    Ravlain Lieutenant

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    #13
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  14. cmguardia

    cmguardia Captain

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    That happens to me too.
    I have managed to climb from 9fps to 15fps by passing the Rx560 board configuration from manual to automatic mode.
    Changing the graphics settings of the game has no effect.
    I also verify that when entering a building the fps rise considerably (45fps)

    CPU AMD RYZEN 5 1600 3.2Ghz (6 cores)
    16gb Ram
    Graphic RX560 (4Gb ram)
     
    #14
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  15. Pantera

    Pantera Administrator Staff Member

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    Hi guys thanks for the supplied info we will try to get to the bottom of this asap.
    I'll update this thread again when we have something ready for you to try out in a release.
     
    #15
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  16. Ravlain

    Ravlain Lieutenant

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    One more observation - playing 11.5 my GFX card fans spin up to high as soon as I am on planet, on 12 although card temps are similar the fans stay pretty much at idle.
     
    #16
  17. Pantera

    Pantera Administrator Staff Member

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    A fix for the reported issue with AMD cards will be available in the next experimental release.
     
    #17
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  18. Khazul

    Khazul Rear Admiral

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    Not the new 12.0.1 2879 release I take it? - a later one?
     
    #18
  19. Pantera

    Pantera Administrator Staff Member

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    No not yet currently looking at Tuesday. There should be a note in the patch notes to say it is in the build.
     
    #19
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  20. Pantera

    Pantera Administrator Staff Member

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    #20
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