Help needed connect to server failed

Hello,
Please supply a copy of your logs folder so we can look at what messages were captured by the logs.

How to supply logs to a report:

Client log location:
Right click on Empyrion in your steam library > Properties > Local files > Browse local files > Logs

Right click on the file or folder > Send to > "Compressed (Zipped) folder"
Then to add them to your forum report use the "Upload a File" option in the post editor or upload the file to a file hosting site such as mediafire, dropbox or google drive & add a share link to it.

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Translation (Chinese simplified):
你好，

请提供您的日志文件夹副本，以便我们查看日志捕获的消息。

如何将日志提供给报告：

客户端日志位置：
右键点击您的Steam库中的Empyrion > 属性 > 本地文件 > 浏览本地文件 > Logs

右键点击文件或文件夹 > 发送到 > “压缩（Zipped）文件夹”
然后在论坛报告中使用“上传文件”选项添加它们，或者将文件上传到如Mediafire、Dropbox或Google Drive等文件托管网站，并添加共享链接。

 

Thanks for the logs.
We will look over them & see what messages are found & try to work on them when we can.
In the mean time I would ask you to try verifying your game files with steam:

1. Right click on Empyrion in your steam library & select properties.
2. Click on the local files tab & choose the 'Verify integrity of local game files' option.
3. Let the steam client run it's check & if there is any files to download it will do so automatically

& also check that your anti virus has the games root folder added to a "white list" to rule out if that is blocking something it shouldn't (A whitelist in antivirus software is a list of trusted files, programs, or websites that are allowed to run without being blocked or flagged by the antivirus. It helps prevent false positives and ensures smooth operation of trusted applications).


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Translation (Chinese simplified):

感谢提供日志。
我们会查看日志，看看发现了哪些消息，并尽量在有时间时处理它们。
同时，我建议您尝试通过Steam验证游戏文件：

• 右键点击您的Steam库中的Empyrion并选择属性。

• 点击本地文件选项卡并选择“验证本地游戏文件的完整性”选项。

• 让Steam客户端运行检查，如果有任何文件需要下载，它会自动进行。

并检查您的杀毒软件是否已将游戏的根文件夹添加到“白名单”中，以排除是否有不应被阻止的内容（杀毒软件中的白名单是允许运行的受信任文件、程序或网站列表，不会被杀毒软件阻止或标记。它有助于防止误报并确保受信任应用程序的正常运行）。

 

That's good to hear do you mind saying what anti virus program you are using ?

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Translation (Chinese simplified):

很高兴听到这个消息，您介意说一下您使用的是什么杀毒软件吗？