Missing Heartbeat!

Discussion in 'Scenarios' started by ZzzSmileYzzZ, Dec 23, 2017.

  1. ZzzSmileYzzZ

    ZzzSmileYzzZ Lieutenant

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    I don't know if this is the place for this but on one of my playfield is bugged on my server, some people are stuck on a certain playfield and we get an error saying: Info: Missing heartbeat of 'Colorado' server, will kill in 2.3 seconds.

    Anyone know that issue?

    Cheers,
     
    #1
  2. Pantera

    Pantera Administrator Staff Member

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    Hi you should really post this in the bugs thread but not to worry.

    Can you send me the save file of the server & if the save if using a custom scenario that isn't a stock scenario can you also send me that aswell ?

    Also can you make a zip folder of the dedicated_log, playfield_logs & some client_logs from when this has happened or happens to help track this issue down ?
    Thanks.
     
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  3. ZzzSmileYzzZ

    ZzzSmileYzzZ Lieutenant

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    The log on the server side is from a different character but it's the same.

    Cheers,
     

    Attached Files:

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  4. Pantera

    Pantera Administrator Staff Member

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    Thanks. Are you able to provide the save file this is happening in also ? & as I said above if it's using a custom non stock scenario can you also provide that with the save ?
     
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  5. ZzzSmileYzzZ

    ZzzSmileYzzZ Lieutenant

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    You mean the folder of the planet in the Playfields and Templates folder.

    Cheers,
     
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  6. Pantera

    Pantera Administrator Staff Member

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    No the actual save file entirely. If its too big for you to make a copy & upload to a file sharing site & send it to me you can remove the other playfields except the ones the issue is happening in from the playfields folder to cut the folder size down before making a zip folder copy of it. I hope that makes sense.
     
    #6
  7. ZzzSmileYzzZ

    ZzzSmileYzzZ Lieutenant

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    Will do once I come back, Christmas stuff will be back in a few hrs.

    Cheers,
     
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  8. Pantera

    Pantera Administrator Staff Member

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    That's no problem thanks :)
     
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  9. ZzzSmileYzzZ

    ZzzSmileYzzZ Lieutenant

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    Apparently the patch from today fixed it, people are able to login into the playfield now. Sorry for the mixed up, if the issue comes back I will gather all the info needed and use this tread for it. Or PM you about it.

    Cheers,
     
    #9
  10. Pantera

    Pantera Administrator Staff Member

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    Ok good to hear let me know how it if pops up again thanks.
     
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