Needs attention READ BEFORE REPORTING - Bug Report Template, Requirements & Known issues

Discussion in 'Bugs' started by Hummel-o-War, Jan 15, 2019.

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  1. Hummel-o-War

    Hummel-o-War Administrator
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    HOW TO REPORT A BUG?

    1. Read through the READ FIRST Paragraph if you are unsure which information are required: https://empyriononline.com/threads/...-requirements-known-issues.47118/#post-290340

    2. Check the Bug Forum if your issues is ALREADY added!!!

    https://empyriononline.com/forums/bugs.34/

    2.a Also check the known issues list below:
    https://empyriononline.com/threads/...-requirements-known-issues.47118/#post-290341

    2.b Check here if you have any problems getting the game to launch

    https://empyriononline.com/threads/...-requirements-known-issues.47118/#post-305942

    3. IF yes, please contribute your findings to an existing thread by USING THE REPORTING TEMPLATE from below.

    4. IF your issue is not yet listed, please create a
    NEW THREAD in this forum by USING THE REPORTING TEMPLATE from below.

    IMPORTANT: Please only report ONE BUG per THREAD. Do NOT add SEVERAL bugs per thread as this will make your report hard to track! Thanks!


    5. When creating a NEW THREAD you need to select the Prefix "NEW" from the dropdown next to the headline

    6. GIVE A DESCRIPTIVE AND ON-THE-SPOT headline (thread title) so your issue is regognized by QA and by OTHER PLAYERS that might run into the same issue.

    Please note that our moderators will move and merge threads that do not follow these rules

    =====================================
    =====================================
    =====================================


    REPORT TEMPLATE

    Post your bugs here using the following template:

    Mode: (Creative, Survival, Freedom mode)
    Mode: (Singleplayer, Dedicated Server, Peer2Peer Coop)

    SERVER NAME: (If the issue happened on a public server, please add the name here)
    SEED-ID: (Please always add the SEED-ID for SingleplayerSurvival games; Open the console. The Seed is noted somewhere to the "playfield loaded" dialogue)

    If applicable:
    MODIFIED PLAYFIELDS: Yes/No/DontKnow (<- YES if new planets or non-default playfields are used. Use DontKnow if you are not aware if anything has been changed)

    Reproducibility: (Always, Sometimes, Unable)
    Severity: (Trivial, Minor, Major, Crash)

    Type: (Global / O2Rooms / Temperature,Radiation / Player Armor,Boosters / Repair / Teleport,Portals / Instances / Triggers,Sensors / AIVessels / Gamestart / ... )

    Summary: (1-liner = can be the same as the thread headline)

    Description: (short description: 1-2 sentences)

    Steps to Reproduce: (steps to reproduce the issue. This is ESSENTIAL for a bugfix!)

    Screenshots, Crash Logs, any other Relevant Information or Download links: ( Note: for more complex reproduction usecases that require quite some "setup", please create a savegame and upload it to a service. Add the download link right here. Thanks in advance for saving us time to adress your issue! :)
     
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  2. Hummel-o-War

    Hummel-o-War Administrator
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    READ FIRST: For a proper testing procedure and bug reporting, we recommend the following preparations and workflows:
    1. Go to your steam library and VERIFY your game files!
      Steam > Library > Right-click Empyrion in the list > Properties > Local Files > Verify Locale Data
    2. Make sure you are NOT using a custom config!
      There are currently the following files that can be "modded"
      - Config_Example.ecf / Config.ecf ( "Config.ecf" is the critical one, as Config_Example has no impact on the game = pure storage)
      - EGroupsConfig.ecf
      - TraderNPCConfig.ecf
      - FactionWarfare.ecf
      - DefReputation.ecf
      Those are to be found in: Empyrion - Galactic Survival\Content\Configuration

      When running into an issue, it would be HIGHLY RECOMMENDED to check if you are using a customized version of any of these files named above.

      If so, please move the customzied files out of the folder (Rename, remove, move), then verify game files via STEAM (this will restore the default files if you do not have them ready)

    3. Avoid resuming any pre-Release Candidate savegame!
      There is a chance that changes we made do not translate to older savegames. Especially for bugs concerning terrain, loot and other playfield configs.
      Best practice: if you run into an issue with a savegame that was started BEFORE a RC has been released, please re-test the issue in a fresh new RC savegame again!

    4. Additional Routine: Delete the GAME CACHE when trying to reproduce a bug!
      The game cache saves some presets and may be source of a false positive reports or even be part of the problem. To make sure we have all the infos, please check the following folder when trying to reproduce a but and make a note in your report if the bug still happens AFTER clearing the cache: ..\Empyrion - Galactic Survival\Saves\Cache
    ----

    Continue or Quit’ (CoQ) Error

    1) When you get a so called 'CoQ' (Continue or Quit) error in SINGLEPLAYER, please do the following
    a) Exit the game (click QUIT or ALT+F4)
    b) go to this folder: C:\games\Steam\steamapps\common\Empyrion - Galactic Survival\Logs\
    c) watch for the folder name with the highest number and open it
    d) Find the Client.log which has been changed recently right click on the client log from when this happened & place your mouse cursor over 'Send to' create a compressed copy of it
    e) Open your Email, attach the compressed copy of the log & write what happened BEFORE the CoQ and send to:

    [email protected]

    The QA team will pick up your issue and decode or ask back more info.

    2) IF YOU RAN A COOP SERVER, you
    - need to send in the Client.logs for all players that were affected
    - need to send in the COOP server and COOP-client logs

    The COOP Client logs are in the SAME folder on the PC which started the session.

    Look for
    a) logs that start with 'Client_AsPf_'
    b) log that starts with 'Dedicated_'

    Send in both COOP Client and Server logs to the same Email address

    3) IF you are running a DEDICATED SERVER,
    go the the /LOGS folder, zip the whole thing (in case you do not know what are the latest files) + ADD an info on which playfield and WHEN (time stamp) the issue happened...and send it to the same Email address as well.

    -----

    GLOBAL ADVICE ON REPORTING!!

    1. If you haven an issue with a Base or Vessel with temperature, radiation, colliders, can-not-dock, o2 or plants not growing or anything that happens without anything else in the game world is directly affected, please ADD THE BLUEPRINT or the SAVEGAME and add an info if SP or MP! If you want to add your savegame, please upload your savegame to a cloud host (like dropbox, google,..) and add a LINK to your report

    2. If you having issues with something missing from your planet, spawned in the wrong place or anything that keeps being broken after resuming a savegame PLEASE UPLOAD the savegame to a cloud host (like dropbox, google etc) and add a LINK in your bug report

    3. If you CRASHED with a message "Continue or Quit" on a SP or MP game, PLEASE FOLLOW 'Continue or Quit' instructions as written above

    4. If you CRASHED back to desktop (empyion.exe does not work anymore) do the same as in (3.).

    5. If you game FREEZES (locked up), please make a note that this is a FREEZE (not a "Crash"). Add the same files as in 3. and maybe add a dxdiag as well.

    THANKS A LOT FOR YOUR SUPPORT! :)
     
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  3. Hummel-o-War

    Hummel-o-War Administrator
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    KNOWN ISSUES A10 EXP

    General:
    • With the weight & mass check disabled the pentaxid tank when 'overfilled' shows a higher percentage than it should [6291]
    • Signal logic can force the covered thrusters to turn on [6287]
    • [MP] After changing from 1 orbit to another sometimes the AI vessels in that orbit can be invisible [6341]
    • Sometimes when drilling rocks/ore rocks in water nothing is dropped from them for the player to pick up [6361]
    • Exception triggered when craftng a T3 Auto mining device [6376]
    • Damage level % not functional & WIP in the main window of the control panel
    • Invisible devices on structures upon returning to them [6418]
    • MainDroneBase Space POIs don't use DSL [6434]
    • Constructor item list - invalid scroll position [6414]
    • Thrusters will not idle when vessels are placed on a flat surface of a structure & docked to it [6385]
    • With the weight & mass check disabled the pentaxid tank when 'overfilled' shows a higher percentage than it should [6291]
    • Camera view becomes glitched when players Personal drone is destroyed [6384]
    • Sometimes when drilling rocks/ore rocks in water nothing is dropped from them for the player to pick up [6361]
    • [MP] Shield is regenerating after being hit [6464]
    • Terrain-placeable devices can be placed inside each other's bounding box [6492]
    • Invisible devices on structures upon returning to them [6418]
    ----

    Logistics:
    • F4 structure convenience caching gets stuck when several structures are close by [5562]
    • A large item or stack when swapped with a smaller one will leave the inventory overfull [5963]
    • Looting a dropped item box with more volume then the player inventory erases extra items. [5937]
    • Constructor production can exceed the volume of assigned containers [5602]
    • Only the contents of Cargo boxes and Regular "container Controllers" add to ship weight when 'Check mass/Vol' is enabled. [5900]
    • Container-Slots get increased when re-accessing dead corpses [5971]
    • [MP] Container controller volume info is not updated after removing & placing a new one until another CE is added. [6061]
    • Second pane for logistics dialog persists an entry from previous source when you pick a new one [6135]
    • Items on the virtual toolbar do not contribute to the mass of the connected container. [6267]
    PREVIOUS KNOWN ISSUES
    • Transparent AIPV’s (Thruster flares are visible through hull blocks) (resolves when doing some damage to the vessel) [5667]
    • Weapon color changes after entering & exiting a cockpit [5923]
    • After rotating a base to spawn, Home/End causes base to move side to side [5985]
    • [Coop] 'AllowedBlueprints:' is not being added in the dedicated.yaml in Coop mode. [5994]
    • CV mining drills 'Failed setting triangles' messages [5295]
    • Mirroring Lights does not copy over the settings of lights [5952]
    • Compass heading showing incorrect when exiting & reentering a cockpit until the vessel is moved again [6258]
    • Truss blocks when picked up from SI drops are not put into the correct Truss block groups [6308]
    • CoQ loop triggered after changing between half & max textures [6008]
    • Issue with billboards after changing textures & playfields [6147]
    • HV thrusters cannot be entirely turned on or off via switches or signals [6271]
    • Possible to still fly whilst thrusters are turned off whilst cruise is on [6335]
    • Distant planet gets black when it "overlaps" with the terrain [6490]
    • Selection tool copy & paste does not maintain settings f.ex of Sensor range settings, LCD screen text or symbols, Spawner settings, Light settings, Door codes etc [5375]
    • Autominers do not deplete Voxel Deposits [4930]
    • Large Blueprints (max size) are broken in 2 parts or do not spawn completely. [1887]
    • AI vessel RespawnDelay Timer not working [3913]
    • Not possible to texture some faces on "Beam" shape [4393]
    • Symbol + and double+ are off about 1px in some directions [2838]
    • HV/SV still produce "Smoke" when grounded and all thrusters and hover engines are off [3503]
    • Doors/hangars/shutters etc opening simultaneously when assigned to different sensors when placed next to each other. [3157]
    • Area damage gets removed when firing from forward moving vessel [4944]
    • Turret zoom level applied to 3rd person vessel view after exiting turret. [4748]
    • Symbols orientation is not mirrored correctly. [3957]
    • MP RtoBP issue with template password auto repair option [5487]
    • Player falling through the world when getting of a motorbike on uneven/mined terrain [4872]
    • Waypoints are not finding the quickest route through polar region [4789]
    • Docked vessels that have the waypoint option enabled take the name of the vessel they are docked to [5434]
    • Invisible Sun in space when viewed through any transparent object [6064]
    • [MP] Replace mode not showing changes made in creative MP until structure is respawned. [4359]
    • Windowed mode 'always shown on top' [6165]
    Should be fixed now, but please observe:
    • When de-selecting the checkbox for "Symmetry Plane" and re-checking it it does not go back to the plane that was set [5469]
    • [MP] Entering a cockpit of a docked vessel at high altitude will kill the player & the vessel will get removed on 2nd attempt [4032]
    • When armor is shift+Left clicked from the armor locker whilst sat in a cockpit it gets stuck & lost in the tool bar [6168]
    • Landing a vessel on a repair bay with 'Automatic mode' on the vessel can be repositioned away from the bay. [5341]
    • Symmetry plane left/right variant of thin hull blocks orientation is not mirrored correctly. [6143]
    • Drones stop spawning after the drone base regenerates [3972]
    • Buying from Trader/Trading Station still possible when inventory capacity reached [5991]
    • Center of Mass Visualization doesn't appear until you enter the cockpit of any vessel. [3386]
    • Issue with seed 0 overwriting new save games seeds when trying to make a new SP game after leaving a server. [5666]
    • Logistic Menu: Rights side does not scroll with mousewheel [6050]
    • The SI debug display doesn't correctly show the amount of stress when weight is added vertically. [6051]
    • Invisible blockface in structures [6053]
    • Sentry Gun 2 - Player (Retractable) breaks off when placed the first time [6087]
    • Blocks do not take color (blocks are permanent white in Creative) [6088]
    • Thruster 'heat & radiation volume' area changes when depending on the vessels orientation [6090]
    • Player report: Plants have stopped growing in growing plots. [6182]
    • When retrieving SV landing gears T2 'Heavy landing gear' 1-4 T1 landing gears are placed into the player inventory [6244]
    • Harvestable Tomato missing from item menu [6307]
    • When POI's in orbit spawn 'off plane' NPC's do not move around 'off plane' [6216]
    • Selection UI will go blank after placing a block that has multiple choices (f.ex cargo boxes) [6326]
    • Filler mode when used can cause the player to fall under the terrain & sometimes can launch the player large distances [6332]
    • [MP] Thrusters almost reaching max speed as soon as a direction key is touched [6334]
    • Possible to still fly whilst thrusters are turned off whilst cruise is on [6335]
    • Holding down a key nerfs all other movements [6336]
    • Center of mass visualisation appears with wrong color [6321]
    • Half-size block shapes missing sides when placed next to other blocks [6327]
    • Exception triggers when drilling underwater rocks [6354]
    • Filler function of T2 Drill is producing Iron Textured terrain [5017]
    • [MP] Food can insta-spoil when picked whilst connected to a different structure [6313]
    • Changemode option in some scenarios when used can trigger a CoQ after leaving the save & trying to reload into it [6113]
    • Some shapes when upgraded by the multitool do not maintain there original shape & get changed to another shape [6363]
    • Shields stop recharging from 0% until exiting & reloading into the save after being disabled by damage [6351]
    • [MP] Shield will temporarily deactivate when changing playfields (Planet to orbit or orbit to planet) with SV or CV. [6373]
    • Space drones can take shields done to 0% in 1 or 2 hits [6386]
    • Drilling visualisation becomes visible on survival tool when dropped on the ground [6299]
    • [MP] Cant interact with O2 Station BA/CV [6389]
    • Locking onto a planet whilst in orbit then returning to atmosphere & back to orbit the marker from the HUD is no longer present. [3847]
    • Playfield parameters MapDistance, HudDistance don't work further than 500m [6166]
    • Cube round transition graphical glitch [6444]
     
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