Fixed Any building causes crashing and freezing

Discussion in 'Fixed (Read Only)' started by Immortality666, Sep 23, 2020.

  1. Immortality666

    Immortality666 Ensign

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    Build: V 1.1.7 3082

    Mode: Survival, creative

    Server name: N/A single player and co-op

    Seed-id: 1742662471 (currently project eden save) But has happened in multiple saves

    Modified playfields: yes and no (Standard, creative, reforged galaxy, project eden)

    Re producability: Always

    Severity: Crash/ freeze

    Summary: Building reoccurring crash

    Description: Every time I am building I get a few blocks in and the whole game freezes up ( 10th crash today). i started a new game and started building a base and it happened again. I can play the rest of the game normally without issue, it only happens when building and the blue block is up for placement.


    Troubleshooting:

    I have Updated GPU, windows and deleted and reinstalled the game.

    I have set the .exe to run as admin, windows 8 compatability (seems to last a bit longer before crash) disabled full screen optimizations. i have deleted and re acquired unityplayer.dll and it still continued


    System specs: Windows 10 Pro, I7 – 4790k 4ghz, Geforce gtx titan X GPU, 16 gig ram, running from ssd

    Each time after Full system freeze and reboot I’ve checked event viewer and seen these.


    Faulting application name: svchost.exe_stisvc, version: 10.0.19041.1, time stamp: 0x7f0c4c00

    Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000

    Exception code: 0xc0000005

    Fault offset: 0x0000000000000000

    Faulting process id: 0x1254

    Faulting application start time: 0x01d68fe4f943f3e3

    Faulting application path: C:\WINDOWS\system32\svchost.exe

    Faulting module path: unknown

    Report Id: 6dca1e2b-4a62-43e3-9e30-fa4357bbc9a2

    Faulting package full name:

    Faulting package-relative application ID:


    I was able to alt tab before full crash and this showed up


    Faulting application name: Empyrion.exe, version: 2019.4.7.37553, time stamp: 0x5f218ab0

    Faulting module name: UnityPlayer.dll, version: 2019.4.7.37553, time stamp: 0x5f218c32

    Exception code: 0xc0000005

    Fault offset: 0x000000000044d830

    Faulting process id: 0x1f88

    Faulting application start time: 0x01d68fedf9426c69

    Faulting application path: I:\Steam\steamapps\common\Empyrion - Galactic Survival\Client\Empyrion.exe

    Faulting module path: I:\Steam\steamapps\common\Empyrion - Galactic Survival\Client\UnityPlayer.dll

    Report Id: b4b576d3-6e52-4bde-9502-fe36b945eea0

    Faulting package full name:

    Faulting package-relative application ID:

    Please advise any further troubleshooting i can try
     

    Attached Files:

    #1
  2. Germanicus

    Germanicus Rear Admiral

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    creative OR Survival. Creative is using seed 0(Zero) Survival all the others.

    If you used console command to switch between Survival and Creative and eventually saved over an existing survival save...well...all gone to hell.(corrupts all savings)
     
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  3. Immortality666

    Immortality666 Ensign

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    i have had the same crash in creative while building as i do in normal games i dont use console to switch between games i use different saves

    i was playing for a bit tonight and even when putting a plant down it gave the same error i have had to place 1 block then 1 more its very slow lol i played for about 2 hrs tonight and had 4 crashes
     
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  4. Pantera

    Pantera Administrator Staff Member

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    #4
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  5. Immortality666

    Immortality666 Ensign

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  6. Immortality666

    Immortality666 Ensign

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    You may be onto something about the save games. i deleted all of my old games and (touch wood) i havent had a crash and have been building like crazy for an hour.
     
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  7. Immortality666

    Immortality666 Ensign

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    No such luck now its crashing again after 1 hour i got 2 crashes while repairing sv ( the rest of the game runs fine ) but i cant figure whats causing this crash. i will attach new logs from the most recent crashes.

    I am just looking at where i want to place a block with the Blue outline up and then freeze crash Hard reboot to fix.
    C:/Users/super/AppData/Local/Temp/Eleon Game Studios/Empyrion - Galactic Survival/Crashes i looked here theres nothing in the folder
     

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  8. Pantera

    Pantera Administrator Staff Member

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    Which screen mode are you using ? look in the video options on the left side under resolution.
    Can you try with each of them ?
    Windowed, Fullscreen windowed & Exclusive full screen
     
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  9. Immortality666

    Immortality666 Ensign

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    original crashes were in 1920x1080 exclusive full screen
    this latest one was in 1920x1080 windowed (all i was doing was running the build blue block over the hv Not placing the blocks) this froze but i was able to alt tab the first time
    full screen windowed same crash
    Sorry taking a bit because i have to keep hard booting my pc

    ill try the other mode now
     

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    #9
    Last edited: Sep 24, 2020
  10. Immortality666

    Immortality666 Ensign

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    After completely removing the game and all left over files i reinstalled and without downloading any mods went into creative and the crash still exists :( but i was able to find this if it helps.
     

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  11. Pantera

    Pantera Administrator Staff Member

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    All I can see via the attached files are crashes coming from the nvidia drivers which I don't know why that would happen.
    Do you have another GPU you can swap your current one with to test out if a different GPU will show the same result ?
    Do you have another PC or possible a laptop to try this out on ?

    As a last resort I would recommend either re-installing windows 10 or try the "Refresh your PC" option I linked to here
    https://empyriononline.com/threads/...own-issues-troubleshooting.47082/#post-386057


    Refresh your PC (before doing this make sure you make a backup of any important files or folders you have to another drive or a external drive):

    Windows 10 search for "Reset your PC" & click on it: https://support.microsoft.com/en-gb/help/12415/windows-10-recovery-options
     
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  12. Germanicus

    Germanicus Rear Admiral

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    He seems to have a Intel (onboard?) Graphic too - might be that one works against the other?

    DxDiag:

    Display Devices
    ---------------
    Card name: NVIDIA GeForce GTX TITAN X
    Manufacturer: NVIDIA
    Chip type: GeForce GTX TITAN X

    AND

    Card name: Intel(R) HD Graphics 4600
    Manufacturer: Intel Corporation
    Chip type: Intel(R) HD Graphics Family
    DAC type: Internal
    Device Type: Full Device

    https://www.techpowerup.com/gpu-specs/hd-graphics-4600.c1994
     
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  13. Immortality666

    Immortality666 Ensign

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    Hey Pantera (love the name by the way), Before getting your last message and troubleshooting my butt off for the last few days. I decided to reformat my c drive tonight so I have a fresh start and I will test it over the next few days and let you know if its stopped. I was able to play and build for a bit tonight with no issues. Spammed about 10000 blocks and nothing happened so hopefully it was windows being dodgy. with 900Hrs in game. I do not think it was the game. But thanks for your time looking over the logs :) will report back soon with a good result hopefully.
     
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  14. Immortality666

    Immortality666 Ensign

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    Hey mate I though of that and part of my trouble shooting was to disable it which I never had to do before but lets hope the reformat did the trick lol so I can get back to building. Thanks for assisting.
     
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  15. Immortality666

    Immortality666 Ensign

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    So after a full reformat and re upgrading of windows 10 and gpu i am still getting the same crash i will try to contact nvidia to see what they say :(
    sometimes it works for ages other times i get 5 minutes and poof same crash
     

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    #15
  16. Immortality666

    Immortality666 Ensign

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    I have been trying to see if other games have any issues

    so far average for an hour cs:go sits on 250 fps average
     
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  17. Germanicus

    Germanicus Rear Admiral

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    I can't help to think that the real issue here is with Nvidia Drivers and their Problems with Games under Win10..and there are lots of them. I just looked up the current release 456.38 WHQL and the Issues in combination with Win10....:rolleyes:.

    https://www.techpowerup.com/download/nvidia-geforce-graphics-drivers/

    scroll through the Version History - there are entries of Win10 issues - unsolved - with TitanX cards.

    Was there a time you could play Empyrion without crashing?


    Another thought ... because of recent events of my own:

    What is the power outpot of your Power supply? PC "Doctors" can check that with a Tool.
    Your TitanX draws 250W (by the book) and building structures in EGS is a very GPU Power hungry moment.
     
    #17
  18. Immortality666

    Immortality666 Ensign

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    hey mate, i was able to play non stop for the first 880hrs to 900hrs then it started getting a crash every now and then now its crashing all the time it could be NVidia drivers that's why i contacted them. they are having me run a gpu test thing for an hour to see if its my card or not (hope not it was expensive lol

    my power supply is 600 watt

    i dont overclock my gpu or computer at all so im hoping its just a hiccup in their drivers and they fix it quick cuz a new card will be expensive

    i will check that link about the drivers so i can ask them about it but i just saw another thread that kinda sounds similar to mine
    https://empyriononline.com/threads/crash-to-desktop-with-nvidia-drivers-452-06-redux.95801/ has a real similar thing to mine where i look at things to build or even just with the blue placement block and it crashes
     
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  19. Immortality666

    Immortality666 Ensign

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    im just able to run the game on my laptop its giving me a low memory warning when i start the game but it hasnt crashed yet
    gpu: Nvidia GTX850m (with a wopping 5fps) haha I7 12 gig ram
     
    #19
  20. Germanicus

    Germanicus Rear Admiral

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    Here is what your Laptop Graphicard can manage in terms of Resolution - > FYI
    https://www.techpowerup.com/gpu-specs/geforce-gtx-850m.c2538

    Bring the IN GAM Graphic Setting to max 1600x900 (16:9) that should improve your FPS. Preset Graphics to fast.
    I had an even older GTX 780m and it worked up to 50FPS in the above described way.

    If your Laptop can manage the game...well IMO that points to an issue of your PC.
     
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