PLZ Retest and Re-Report Crashing at random points in game

Discussion in 'Archive (Read Only)' started by Batmace25, Jun 13, 2021.

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  1. Batmace25

    Batmace25 Ensign

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    Friends having issues staying in game
    might have somthing to do with this?
    Could not find method 'SetLabel' on UIScrollablePopupList
    (Filename: C:\buildslave\unity\build\Runtime/Export/Debug/Debug.bindings.h Line: 35)
    or maybe this?
    Main Camera cannot be found. GPU Instancer needs either an existing camera with the "Main Camera" tag on the scene to autoselect it, or a manually specified camera. If you add your camera at runtime, please use the "GPUInstancerAPI.SetCamera" API function.
    (Filename: C:\buildslave\unity\build\Runtime/Export/Debug/Debug.bindings.h Line: 35)
    any help would be apriciated
    (he has updated all windows and his graphics card and it still happens)
     

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    #1
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  2. Pantera

    Pantera Administrator Staff Member

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    All of these messages can be ignored & I'm afraid these logs don't really offer any insight in to why a "crash" has happened.

    Can you ask your fried to look at these trouble shooting tips here:
    https://empyriononline.com/threads/...own-issues-troubleshooting.47082/#post-296904

    & also supply a copy of the crash folder if one was generated ?

    How to attach logs to a report:
    The client log, dedicated server logs & crashes folder locations:
    1. Client log location:
      Right click on Empyrion in your steam library > Properties > Local files > Browse local files > Logs

    2. Dedicated server logs:
      Empyrion - Dedicated Server\Logs\<build number>

    3. If a crash occurred please also look for & attach a copy of the crash folder. Crashes folder locations:
      C:\Users\<YourUserName>\AppData\LocalLow\Eleon Game Studios\Empyrion - Galactic Survival
      C:\Users\<YourUserName>\AppData\Local\Temp\Eleon Game Studios\Empyrion - Galactic Survival
    Create a dxdiag file & attach it with the previous files
    In Windows 7:
    • Click on the "Start" Button.
    • In the Search Box type dxdiag and press <Enter>. The DirectX Diagnostic Tool pop-up window should appear.
    • Click on “Save all Information.”
    • Save the information to your Desktop, keep the file name as is.
    In Windows 8, Windows 10:
    • Press the [Windows]+[R] keys on your keyboard to bring up the Run command.
    • In the "Run" command box, type in dxdiag and press <Enter>. The DirectX Diagnostic Tool pop-up window should appear.
    • Click on "Save all Information." Save the information to your Desktop, keep the file name as is.
    Now create copies of all of the relevant files or folders from the above instructions, compress them with windows built in compression option (Right click on the file or folder > Send to > "Compressed (Zipped) folder") then attach to your report by dragging them into the reply box or using the upload a file option.
     
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