I got the new update and now can't launch the game. It gets to the splash screen then a 2019 Unit splash screen pops up and it crashes.
Hi can you please supply the client log ? Go to your steam installation of EGS: SteamLibrary\steamapps\Common\Empyrion - Galactic Survival\Logs Open the folder named by the highest number in the logs folder & right click on the client log from when this happened & place your mouse cursor over 'Send to' create a compressed copy of it then drag & drop a copy in your reply box or use the upload a file option. Also can you go to you AppData\LocalLow fodler & open the Eleon folder here: C:\Users\YourUserNameHere\AppData\LocalLow\Eleon Game Studios\Empyrion - Galactic Survival & right click on the Crashes folder & place your mouse cursor over 'Send to' create a compressed copy of it then drag & drop a copy in your reply box or use the upload a file option. Thanks.
Can you also supply the crash folder from here: C:/Users/LoWacska/AppData/Local/Temp/Eleon Game Studios/Empyrion - Galactic Survival/Crashes
Can you also supply the crash folder from here: C:/Users/eclip/AppData/Local/Temp/Eleon Game Studios/Empyrion - Galactic Survival/Crashes
i dont have this folder i reinstalled the game tought it would fix that but doesnt do. Maybe it got deleted after i reinstalled Edit: Image uploaded
Can both check the LocalLow folder ? AppData\LocalLow\Eleon Game Studios\Empyrion - Galactic Survival
The new config file that we got couses the issue that the game crashes. I deleted the config and the example one the game went into a loading loop i repaired it via steam and it crashed afterwards.
Are you using Windows 10? If so, is windows up to date? Check for updates, just in case. Have you updated Steam? Have you verified the install? Have you tried uninstalling, and reinstalling Empyrion? Again, you can message me if you would like.... and I can try to help via a discord call. (don't know why admin felt this was off topic, as I would have happily shared my findings)
Windows 10 last update was yesterday or so, Nvidia drivers uptodate today was a update, steam is uptodate, verified the install and reinstalled Empo, will try to reinstall the game on my other ssd Edit: also unsubed all workshop mods
Is your windows defender blocking anything? Sometimes windows flags Empyrion as a virus..... Look in: Windows Security .. > Virus and Threat Protection .. .. > Threat History
i reinstall on my other ssd and added the game to the firewall also added a exception to my avg my conlusion is that the new config file is cousing the problem.
The Folder that @Pantera is refering to is not in the steam folder..... if that was not clear off the bat... It is in a spot that most users will not know. C:\Users\{YourAccountName}\AppData\LocalLow\Eleon Game Studios\Empyrion - Galactic Survival\crashes so, as an example.... For me, it would be C:\Users\Dixon Ciderbush\AppData\LocalLow\Eleon Game Studios\Empyrion - Galactic Survival\Crashes
Your log shows you have AVG anti virus installed can you try disabling it entirely & then verify the game files once more & try again ?
But I hav not had the same issue as you..... MY game is running no prob.... So, if it was a game dev issue, it would be something that affects everyone equally.... but this is not the case.
