PLZ Retest and Re-Report Game freezes on start

Discussion in 'Archive (Read Only)' started by RedLionZero, Dec 15, 2023.

  1. RedLionZero

    RedLionZero Ensign

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    For more information see here Bug Report Template

    Build: 4258
    Mode: n/a

    SERVER NAME: n/a
    SEED-ID: n/a

    If applicable:
    MODIFIED PLAYFIELDS: n/a

    Reproducibility: It's happened every single time on my end.
    Severity: Major

    Type: Gamestart

    Summary: Upon launching in steam, game loads up to loading screen and goes straight to not responding.

    Description: I hit play in steam, game boots up. It goes straight to not responding.

    Steps to Reproduce:
    1) Click play in steam.
    2) Game boots up.
    3) Game goes not responding, stuck on first loading screen.

    Screenshots, Crash Logs, any other Relevant Information or Download links:
    Client Log and DxDiag files are uploaded in thread. Screenshot should be uploaded as well. Steps I have done to resolve this on my own include verifying the files, restarting the pc, and reinstalling the game. The problem persisted and I think it has to do with the missing shaders noted in the log. This computer is new. It was built this year. It can handle Elden Ring, Space Engineers and Final Fantasy 15. All three games are resource intensive. This computer more than meets the specs for Empyrion and everything is always up to date.
     

    Attached Files:

    #1
  2. RedLionZero

    RedLionZero Ensign

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    Oh bugger, the screenshot didn't upload. Here. [​IMG]
     
    #2
  3. Pantera

    Pantera Administrator Staff Member

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    Hi the log provided doesn't show any reason why what you describe is happening.

    - You can try taking a look at the troubleshooting guide to see if there is anything here that might help you
    https://empyriononline.com/threads/troubleshooting-guide.98133/

    - If at this point nothing has been found to help you may also consider going in to your windows registry & right click on "Empyrion - Galactic Survival" delete it :
    Computer\HKEY_CURRENT_USER\SOFTWARE\Eleon Game Studios

    then verify the game files in steam, reboot your PC & try again
     
    #3

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