PLZ Retest and Re-Report Co-op is broken

Discussion in 'Archive (Read Only)' started by Zebron, May 20, 2024.

  1. Zebron

    Zebron Lieutenant

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    For more information see here Bug Report Template

    Build: Current
    Mode: Co-op survival any scenario or mode including Vanilla.

    SERVER NAME:N/A
    SEED-ID: N/A

    If applicable: N/A
    MODIFIED PLAYFIELDS: N/A

    Reproducibility: Create a Co-Op.
    Severity: Game crashing. Max Severity. Unable to play on Co-Op. (10/10)

    Type: Co-Op failure to create. Log in failure from single player to Co-Op. Crashes to main lobby on Windowed screen. Error Message saying something it cannot load then crashes to main lobby.

    Summary: Creating a Co-Op world does not create. It acts like it is going through the screen gets taking off full screen goes to window then crashes to main lobby. Loading a single player to co-op gives a error message then it crashes to main lobby. I'm unable to play with friends till this bug is fixed. I gifted the game to my friend to play together to find out we cannot play cause it keeps crashing to main lobby. Single play is fine but when trying to launch in Co-op that is when it crashes.

    Description: Creating a Co-Op world does not create. It acts like it is going through the screen gets taking off full screen goes to window then crashes to main lobby. The save files doesn't generate there is no logs to give.

    Steps to Reproduce:
    1) Create Co-Op world.
    2)
    3)

    Screenshots, Crash Logs, any other Relevant Information or Download links:
     
    #1
    Last edited: May 20, 2024
  2. Zebron

    Zebron Lieutenant

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    Been wanting to play with my friend for some time but when we actually try to play the Co-Op is malfunctioning it isn't working at all. Keeps crashing both of us to main lobby when we try to launch a new save in Co-op. Or fails to boot up a single player save to Co-op with a error message.

    Please keep in touch would like to see Co-Op repaired. Co-Op is in need of repairs.

    Uninstall and reinstall did not fix the problem. Verifying file integrity did not solve the problem. Nothing on my end I know how to do.

    Have no choice but to shelf the game temporary till some of these crippling bugs in DLC and Vanilla is fixed.
     
    #2
    Last edited: May 20, 2024
  3. Pantera

    Pantera Administrator Staff Member

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    The step provided doesn't lead me to triggering the described issue.
    I have no issue starting a co-op game (new or old) for the DLC or any scenario with the public branch
    Video: https://streamable.com/nnmi5u

    Without anything to really work with I cannot say or see what is going on for you. As a first step can you supply a copy of your logs folder to see if any important messages connected to what you have experienced have been captured ?

    Right click on Empyrion in your steam library > Properties > Local files > Browse local files

    Right click on the logs folder & compress it with windows built in compression option (Right click on the file or folder > Send to > "Compressed (Zipped) folder") then use a file hosting site like mediafire, dropbox or google drive & add a share link to it in your reply.

    As a stab in the dark what anti virus do you use ?
    Have you tried adding the games root folder to your anti virus whitelist to rule out if anything like that is blocking the game from starting the server ?
     
    #3
  4. Zebron

    Zebron Lieutenant

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    No file can be added. It just fails to launch in Co-op as it keeps kicking me. Just creating a co-op game and waiting for it to launch on any mode it just crashes to main lobby in windowed mode. There are no logs to give.

    There isn't any logs to give. Except a screen shot of a error message. But Co-op is broken cause it keeps crashing to the main lobby in windowed mode. I play on fullscreen it takes me out of fullscreen and puts it on windowed mode and then crashes to main lobby of single player, Co-op, Multiplayer, Options and Exit.

    Edit- No longer getting error message however co-op loading failure is still happening. Even right now I keep getting booted to main lobby hoping to picture the error message but it isn't popping up anymore. Its just booting to main lobby in launch failure. I made a couple new co-op scenarios to test and even loading in a single player save on co-op mode. Every time it just boots me back to main lobby like I just booted up Empyrion.

    Everything works fine in Single player mode its just Co-Op is failing to launch.

    I tried uninstalling and reinstalling. I tried Verifying file integrity and all that stuff nothing is working. Even rebooting my computer. Co-op is just broken. It just won't run using co-op mode new or old saves. It fails to launch and boots me back to main lobby with single player, co-op, multiplayer, options and exit are on windowed screen mode. It pulls me out of fullscreen.

    Which video record program I can use to record a video and send it over?

    I'm a little frustrated cause I wanted to play with my friend and can't get Co-op to work cause of this issue of constant booting to main lobby. I'm hoping I can send in a video recording on what is happening. But don't know how to do it.

    Steps to Reproduce:
    1) Create Co-Op save fresh or Load in a existing single player to Co-op.
    2) Wait for it to load.
    3) Crashes to main lobby.
     
    #4
    Last edited: May 21, 2024
  5. Taelyn

    Taelyn Administrator Staff Member Community Manager

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    There are always logs written in the directory Pantera specified.

    Please provide those logs here without these we can't be of any assistance since we have no issue running CooP

    You can use any recording tool. Windows 11 has natively build it in by winKey+G (Game Bar)

    Please also rule out your AV as Pantera explained as well. It's not the first time AVs block things from running correctly.
     
    #5
  6. Zebron

    Zebron Lieutenant

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    https://www.dropbox.com/scl/fi/vk5u...ey=rfyenjj01ghcb2pzn6yhohryw&st=d8ws1dwz&dl=0

    I can't get video recording to stay recording as it shuts off the recording automatically after it crashes. I hope the logs say something. But still cannot get Co-Op to work. Single player works fine still however. Not sure how AV prevents Co-op from booting up when single player plays just fine. I'm not getting pop ups from AV that it is seeing the game as malware. I have my Anti Virus that it tells me and asks me to perform a action of allow or block not just straight out crash. I'm not getting anything from AV.
     
    #6
    Last edited: May 23, 2024
  7. Zebron

    Zebron Lieutenant

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    I never like the setup for Co-op anyway even when the game was fairly young and new. It has always been a fight to get co-op to work well beyond this current crashing problem. I think it just needs to be rebuilt cause I don't get why it has to load it in on a separate server rather then just letting friends just join in on the save. As it opens a separate gray server screen in order play co-op. I just think friends should just be able to join in. I never liked how it needs to open a separate server in the background to play on co-op mode.

    I think i'll just wait till development is put into easier access for co-op play. I'm sorry I don't mean to sound mean or rude i'm just very frustrated I don't like how the current co-op works its too much of a fight to get it to work.
     
    #7
    Last edited: May 23, 2024
  8. Taelyn

    Taelyn Administrator Staff Member Community Manager

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    Hello,

    We found some errors in your logs we have to check out. But they are the reason you cant start CooP.
    Something seems to be missing from your installation

    Can you take a screenshot of the game root folder just so I can see exactly what files & folders are appearing in your installation ?

    Go to here C:\Program Files (x86)\Steam\steamapps\common\Empyrion - Galactic Survival & take a screenshot & crop out everything but just the root folder being visible for us to see please.

    Then another screenshot of the contents of this folder
    C:\Program Files (x86)\Steam\steamapps\common\Empyrion - Galactic Survival\DedicatedServer

    CooP doesnt really need any easier access, you press a couple of buttons and you have a server.
    There is no special setup needed like yaml files, or port forwarding. Something a regular server has to do
    But if your installation has errors then yes it wont work. But the question is what is missing

    Taelyn
     
    #8
    ravien_ff likes this.

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