Filed / Tracking CoQ when 'Emergency Diagnostics Subsystem' dialog box shows [00975]

Discussion in 'Tracking / Filed' started by Inappropriate, Jun 14, 2023.

  1. Inappropriate

    Inappropriate Captain

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    For more information see here Bug Report Template

    Build: 1.10 4227
    Mode: Single Player
    Mode: Survival

    Reproducibility: Always
    Severity: Major

    Type: CoQ, NullReferenceException, Dialog

    Summary: CoQ when 'Emergency Diagnostics Subsystem' dialog box shows

    Description: CoQ when 'Emergency Diagnostics Subsystem' dialog box shows. I then get console and log spam of '[3D WebView] [WindowsPluginToChromiumBridge] WriteFile failed with error code: 232'. Game start was Akua.

    Steps to Reproduce:
    1) Start a new survival game on Akua.
    2) Wait until the 'Emergency Diagnostics Subsystem' dialog box shows.

    Screenshots, Crash Logs, any other Relevant Information or Download links:
     

    Attached Files:

    #1
  2. Pantera

    Pantera Administrator Staff Member

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    I cannot reproduce any exception for this each time I try video -> https://streamable.com/kc7o39

    Is there anything more you can add about how this triggers ?
    Can you trigger it on demand ?
     
    #2
  3. Inappropriate

    Inappropriate Captain

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    Its 100% reproducible for me and has triggered on all 4 of the test games I have started. The only thing I get that is diferant form the vid you linked is that I don't get the voice over after the dialog box opens and then I get a COQ. Is it possible that I'm somehow missing a required redistributable?
    I have also verified the integrity of the game cache. I'm going to try a clean reinstall of the game and post back.
     
    #3
  4. Inappropriate

    Inappropriate Captain

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    Right, so it turns out whatever your using for the voiceover SPICIFICLY doesn't like it when C:\Program Files (x86)\Steam\steamapps\common is located on another drive and liked up with a Windows Symbolic Link. Probably some poorly constructed bit of code somewhere that doesn't take symbolic links into account. Maybe a absolute path problem?

    This was done so that my steam library could reside outside my C drive but maintain compatibility with programs (modding tools) that look for this exact install path. I can probably find a workaround by adding another steam library on the other drive.

    I also went back to the stable branch to test and have found that I get a COQ here as well. This was NOT the case as of the previous stable version and I don't think it was the case a few days ago... I did notice I had an update to the steam redistributable package so I guess that could be the cultrate. So probably not a bug with Empyrion per-say but something you might want to keep an eye on incase someone else has the same problem.

    === Edit ===
    Yep, adding a new steam library on the other drive and then moving my Empyrion install with steams built in tool fixs this for me.

    === Edit 2 ===
    I have the windows crash dumps for Vuplex WebView.vuplex if you want them.
     
    #4
    Last edited: Jun 15, 2023
  5. Pantera

    Pantera Administrator Staff Member

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    hmm ok it seems I can trigger it via a "Symbolic Link" setup.
    Just curious is your Symbolic link setup using "Symbolic Link" or "Symbolic Link Clone" ?


    [​IMG]


    I will log this soon to be investigated to see what can be done for this use case.
     
    #5
  6. Inappropriate

    Inappropriate Captain

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    I don't really use clones much. For this it was just the a normal symbolic like to the common folder.
     
    #6

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