Fixed 1.9 e III 4004 hangs on startup [00581]

Discussion in 'Fixed (Read Only)' started by michael.mccawley, Dec 8, 2022.

  1. michael.mccawley

    michael.mccawley Lieutenant

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    For more information see here Bug Report Template

    Build:4004
    Mode:Survival
    Mode:

    SERVER NAME:
    SEED-ID:

    If applicable:
    MODIFIED PLAYFIELDS:

    Reproducibility:always, on start
    Severity:critical (game unstartable)

    Type:

    Summary:after seeing the game-start menu, starting a new game (tried Akua, Ashon-space) game will hang at the v1.9 4004 spash screen. Opening console at this point shows a few errors.
    EOS Log: Lost connection to Stomp on 'wss:api.epicgames.dev .....

    There's three other null reference messages. and a failure to call UMABodyRecipe

    If I wait 5 minutes, there is an endless flood of NullReferenceExceptions
    https://steamcommunity.com/sharedfiles/filedetails/?id=2899111698

    Description:

    I used steam to verify files. No luck.
    I reverted to 1.8 ... works fine
    I used steam to clear download cached. No luck.
    I backed up the user files ... deleted em. Uninstalled, reinstalled game totally, no luck.


    Steps to Reproduce:
    1)
    2)
    3)

    Screenshots, Crash Logs, any other Relevant Information or Download links:
     

    Attached Files:

    #1
  2. michael.mccawley

    michael.mccawley Lieutenant

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    Here's the NVIDIA sysinfo for my Shadow system.
     

    Attached Files:

    #2
  3. makhotkin

    makhotkin Ensign

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    I have faced the same issue.
    Cannot start a new game on 1.9 4004
     
    #3
  4. michael.mccawley

    michael.mccawley Lieutenant

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    #4
  5. Pantera

    Pantera Administrator Staff Member

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    Hello,

    We will look in to this & a way around it currently is to opt back in to the public branch & make some changes to your player avatar settings in the "Player Avatar Settings" GUI.
    Try to make 1 change for every option in the options & make sure to "Set" them when the set option appears.
    Once done close the client down & opt back in to the exp branch & try again.
     
    #5
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  6. michael.mccawley

    michael.mccawley Lieutenant

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    ok, thanks @Pantera worth a shot. On it.
     
    #6
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  7. michael.mccawley

    michael.mccawley Lieutenant

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    That was it! Resolved!

    I reverted to 1.8.15
    Changed Gender from Male to Female. (just the one change)
    Created a game, saved it.
    Exited.

    Updated to 1.9eIII

    Started a game. Worked.
    Was able to open previous game.
    I am now able to change Avatar settings.

    Awesomesauce.
     
    #7
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